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I am not able to open or explore. Everytime i do, it says, "the request could not be performed because of an I/O device error." I cant format it also. I did update drivers of this device but nothing happend.
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Hmm? Your drive may be corrupted which makes it unuseable. I hate to admit your files may be lost at this point also. In order to reuse the unit, repartion and format the unit. I hope this helps.
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. T.sonic cannot operate after it was formatted in Windows Formatting T.sonic using the “Quick Format” or “Full Format” option in Windows destroys the default format of the T.sonic. To retrieve the default format, you must link to http://www.transcendusa.com/ and download the firmware updates for the T.sonic.
The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player. If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
Right click on the device within the Explorer or My Computer window
Select the format command (full format) to reformat the internal memory of the device.
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