Question about Seiko Watch SNXJ89K1

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It was running too fast, so I had to frequently reset the time. Eventually the winding stem quit responding. I took it in to a jeweler who sent it out allegedly to a watch repairman. They've had it now 3 months; the claim is that they're dealing with someone overseas to get two new parts but not having any luck getting the parts. Should they be having that kind of trouble finding parts? It's old -- I don't know how old -- it was my mother-in-law's when she was alive. Should I just get it back and take it to someone else? Is it possible for me to find parts for it?

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Thanks for contacting FIxYa.
It would not be surprising to have to go overseas for parts and for it to take this long.
IF you can get back, I would try. Then I would send direct to Seiko as they should have the correct parts needed.
Go to following:
http://www.seikowatches.com/support/faq/repairs.html

Hopefully that is of some help to you. Best regards. Jewel

Posted on Sep 14, 2010

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Posted on Jan 02, 2017

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