Question about Fisher and Paykel 23 in. DD-603 Built-in Dishwasher

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The dishes don't come out clean and there is a whitish film on all the dishes. I'm using the heavy cycle and only dry cascade detergent as suggested.

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  • 375 Answers

It's either:

  • too much detergent used, try using less
  • too much or too little rinse aid liquid used. Adjust, test, repeat ;)
  • problem with water softener if you have one. get it serviced.
  • water is too hard and you don't have a water softener, check water hardness and install water softener if necessary
Hope this helps,
Vlad
First Choice Appliance

Posted on Sep 14, 2010

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1 Answer

After dishwashing everything has a film on it.


I often get calls similar to this client: Over the past several weeks-months, have been getting a whitish film/deposit on pots, tops of some plastic cups, etc. You don't really see it on plates.

Typically this is caused when someone switches detergent usually to a liquid gel. It is almost always because we use too much soap.

One of my most appreciated recommendations follows:

My suggestion is to throw the liquid away and use the Cascade Complete or Finish tablets. Place one in the bottom of the dishwasher. Do not put them in the dispenser.

The reason for this is you want the soap (abrasive) at the front end of the cleaning process so that the last little bit of food that is left on the dishes (I'm assuming you are rinsing your dishes) is blasted off and then the dishwasher can "sanitize" the dishes with water that is too hot for you to handle. That is the real purpose of a dishwasher.

Keep in mind that if you rinse your dishes well before placing them in the dishwasher you can probably use the shortest cycle and save quite a bit of money on electricity and water over the course of a year.

Also, take a coffee cup and fill it half way with white vinegar and place it upright in the top rack with your next load of dishes. Do this for the next several loads and then once per month for as long as you own and use a dishwasher.

Sep 12, 2011 | Kenmore Dishwashers

Tip

White Film On Dishes In Dishwasher


<b> <u><i>Phosphate-Free Dishwasher Detergents May Cause White Film</i></u><br /> <i></i> <br /> <p>Notice a white film or residue on your dishes, glassware, plastic items,<br /> <p>utensils and tub interior.<br /> <p>The problem is likely not the dishwasher's cleaning performance, but may be hard water<br /> <p>or phosphate-free detergents.<br /> <p>As of July 1, 2010 seventeen States* passed laws limiting the amount of phosphorous<br /> <p>(phosphates) in household dishwasher detergents to no more than 0.5 percent.<br /> <p>Previous detergents contained up to 8.7 percent. As a result, major manufacturers have<br /> <p>reformulated their dishwasher cleaning products.<br /> <p> Phosphates are mineral additives in detergents that act as the main cleaning agent helping<br /> <p>remove stains, break down grease and reduce spotting.<br /> <p>During washing, phosphates suspend food particles so they don't stick to dishes. Plus, they<br /> <p>soften water allowing suds to form for cleaning.<br /> <p>Phosphates have been limited in laundry detergents since 1994. The change in dishwasher<br /> <p>detergents is another step in the eco-conscious awareness found in today's products and<br /> <p>the eco-friendly choices consumers are making. Allowing the water in your sink to run untill its hot before starting your dishwasher helps. Also try switching to one of these brands of detergents <br /> <p>1. Finish&reg; Quantum&trade; (Tablets)<br /> <p>2. Finish&reg; all in 1 Powerball&reg; Tabs<br /> <p>3. Cascade&reg; Complete All in 1 ActionPacs&trade;<br /> 4. Cascade&reg; with Dawn&reg; ActionPacs<br /></b>

on Jun 06, 2011 | Dishwashers

1 Answer

Dishes are not cleaning well


I often get calls similar to this client: Over the past several weeks-months, have been getting a whitish film/deposit on pots, tops of some plastic cups, etc. You don't really see it on plates.

Typically this is caused when someone switches detergent usually to a liquid gel. It is almost always because we use too much soap.

One of my most appreciated recommendations follows:

My suggestion is to throw the liquid away and use the Cascade Complete or Finish tablets. Place one in the bottom of the dishwasher. Do not put them in the dispenser.

The reason for this is you want the soap (abrasive) at the front end of the cleaning process so that the last little bit of food that is left on the dishes (I'm assuming you are rinsing your dishes) is blasted off and then the dishwasher can "sanitize" the dishes with water that is too hot for you to handle. That is the real purpose of a dishwasher.

Keep in mind that if you rinse your dishes well before placing them in the dishwasher you can probably use the shortest cycle and save quite a bit of money on electricity and water over the course of a year.

Also, take a coffee cup and fill it half way with white vinegar and place it upright in the top rack with your next load of dishes. Do this for the next several loads and then once per month for as long as you own and use a dishwasher.

Sep 02, 2011 | KitchenAid 24 in. KUDS01FLSS Built-In...

1 Answer

There is a white film left on dishes after the dishwasher is done. I use cascade detergent and jet dry rinse aid


Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

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Feb 23, 2011 | Dishwashers

1 Answer

Dishes aren't clean when they come out of the dishwasher. There is this whitish film on them. We use Cascade and Jetdry everytime.


Hi
White film deposits are observed if water is hard or when you are using more detergent than needed, try filling detergent cup half way. Try using white vinegar after the wash cycle is complete, run a complete cycle. Also turn down the heat on the hot water fed to the dishwasher. Try using water softener for better results.
You can also add vinegar in the final rinse cycle. Make sure that your soap dispenser drawer is opening and closing fine.
Hope this helps... Please post back if more information is required.

Daniel

Feb 20, 2011 | Maytag 24 in. MDBH950AWS Built-in...

1 Answer

There is a film like residue on dishes after complete cycle has ran. I use cascade tablets and also have refilled the jet dry. It is on all dishes but the glasses and clear plastic show it the most.


Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101
/............

Dec 05, 2010 | Whirlpool GU2400XTP Built-in Dishwasher

1 Answer

I have used dishwasher cleaners, use Cascade Complete dishwahing detergent but all of the sudden, my dishes come out of the dishwasher dirtier then they went in. The glass glasses have a gritty stuff...


depending were you live they changed the formula in cascade,but they are doin a new formula are you using a rinse agent? claean the machine clean spray arms and soap dispencer,with no dishes run machine with 1cup of CLR or 2Cup of vinegar just pour in tub and let it run full cycle no drying.Thanks

Jul 31, 2010 | Whirlpool Dishwashers

1 Answer

Hi, We have a new whirlpool dishwasher type no. 575-0. GU2275X TVQO. We have not been able to get clean dishes since purchase. Water is hot, everything seems to be operating smoothly. Use the...


I think I can help. We have the same dishwasher and we have very hard water. The dry powder detergents don't work well. We have found Cascade All in One Gel detergent works best and we use only a little; don't go beyond the first mark in the detergent dispenser, regardless what the instructions say. We have found using more of any detergent makes white film. Don't fill up the pre-wash side either. The Cascade All in One Gel does both at one time, so no need to put some in the pre-wash side. Also keep Jet Dry in the rinse dispenser and make sure it is set up higher, turn the arrow to 4. Try that and move up if needed. Next, we put half a cup of white vinegar in the dishwasher, just pour it in the bottom each time, right before we wash the dishes. This works GREAT! We used the white vinegar in on our former dishwasher of 9 years and never had any trouble with any film buildup. The vinegar cuts all the film and makes glasses look terrific.

If you are still are having trouble, cut out the Heated Dry at then end. The heat can cake hard water on your dishes. It may not dry the dishes as well, but it seems to stop any buildup. Using the vinegar though, we use the Heated Dry and still have no film buildup. So for us, we use a small amount of Cascade All in One Gel detergent (buy this basic gel, no added anything), 1/2 cup white vinegar poured in the bottom and Jet Dry in the rinse dispenser. We always have sparkling clean dishes with no hard water buildup. If you don't have real hard water, but just a little hard water, you might try decreasing the white vinegar to 1/4 cup and increase it if you start seeing the white film build back up. Also don't overload the dishwasher. Make sure there is space in-between each dish and have all plates face toward the center.

Make sure you turn your sink faucet on to as hot as you can get it and run the water until it is hot, then turn off the faucet and turn on the dishwasher. This helps to keep the dishwasher from running longer, which would mean more hard water swishing around longer if you don't heat the water, and you know what that means, plus the heating element has to work harder to get the temp up and that makes it burn out quicker. Once a month check your jet sprays, that turn around in your dishwasher, because the little holes can stop up with hard water gunk and this will cause film on your dishes to build up. Take a toothpick and crush the gunk in any holes and make it go out of the holes. Hope this helps you!

Apr 27, 2009 | Dishwashers

1 Answer

There is a heavy film on my dishes. I have a rinse in it but I don't think it is being used and I use Cascade gel to wash them?


A heavy film can be the product of bad water conditions, bad cleaning action from the machine, incorrect/inadequate chemistry, and even water temps being too low.
Start by washing some of the dishes by hand to determine if the film can be removed. Use a quality detergent and some elbow grease. If film can be removed, test the machine for proper washing action. I like to do this by coating the inside of several glasses with mayonaise and placing them strategically throughout the machine. Run a cycle and ensure ALL mayonaise is removed. Is mayo removed? If no, check for plugged wash arm jets or screens. If yes, check for good water temps. 120F or higher is best, depending on machine type/model.
If machine is good and film is removed by hand, then you either have a water problem (water hardness, TDS, etc), a temp issue (raise temps above 120F), or a procedural issue (improper loading of wares, inadequate/insufficient detergent, too much food soil entering dishmachine).
Hope this helps,
Kermit

Aug 17, 2008 | KitchenAid Dishwashers

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