Question about T-Mobile Sidekick

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Sidekick id my sons sidekick id is not working. it says it has a hardware problem. the code is net7 error. is there anyway to fix this. i have already tried doing a hard reset and that did not work.. please help..

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  • kareem2bj Dec 15, 2008

    My sidekicklx brown sayz hardware problem and tha code net7 shows up WHAT SHOULD I DO...and it doesnt read sim cards it has a 7 with an x goin through it

  • Anonymous Jan 08, 2009

    i have this same problem and this is my first phone!!!! i tried turning it on ,but it does nt turn on........im not feeling happy:( :(

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  • 1,224 Answers

Phone"--->click menu (the three lines)--->highlight and click "settings"--->highlight and click "system info"--->scroll down to "radio firmware" if it says unknown

this has been a plague with sidekick phones

All you need is to add the Data plan on, and you should be set to go and be able to create your username and password.

If their username is still showing up on the phone, call customer care and tell them your situation, and they'd be happy to help you clear the information off.

Posted on May 15, 2008

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1 Answer

Sim problem says net7


you could try a master reset, setting the phones software back to the start. One thing this deleted all of you personal stuff if done right.
good luck

Aug 22, 2009 | T-Mobile Sidekick II

2 Answers

Problem net7


no not even close u put a a at&t sim card n a sidekick its not going 2 work

Apr 07, 2009 | T-Mobile Sidekick II

1 Answer

Internet on unlocked sidekick id


you cant. tmobile offers a specific web service to sidekicks that is different than others. at&t along with other carriers do not use this service, therefore you CANNOT use the web browser or instant messanger without a sidekick plan thru tmobile.

why would you want to use any other service anyway? tmobile is cheaper and offer better customer service.

Mar 03, 2009 | T-Mobile Sidekick II

1 Answer

Sidekick id


-take a battery out for 2 mins then put it back in. -switched it on and see if the screen is visible. (dont be freak out if everything gone, it will come back in fews so give it some times to have them back up again *contacts, notes, etc etc*)
if nothing worked, then youre more than likely looking at get a new screen for sidekick id.
you can find some around on ebay for cheaper or broken id with a good screen in a good condition.
good luck and let me know if need any more assistance, im more than be glad to help some more if i can. 
:]

Feb 24, 2009 | T-Mobile Sidekick

1 Answer

Screen not working


Lisa-

I am sorry to hear that the new sidekick 3 is not working for your son.

Is the screen white, blank, or just hard to see?

If white, then the flex cable needs to be reseated.

How to fix a blank white Screen on a Sidekick

If dark blank, then reseat the lcd assy itself and see if it works

Reseat the Sidekick 3 LCD Screen

If hard to see the screen, then the backlight is dead. A new screen is needed for that.

Replace the Sidekick 3 LCD Screen

I hope that helps

Feel free to contact me if you have questions

Dec 15, 2008 | T-Mobile Sidekick II

1 Answer

Sidekick2 hardware problem


My son's sidekick is having the same problem withe the NET7 code that continues to display. I found a repair shop in California that I've called. I'm waiting to hear from them to see if they can fix the phone. the company picks up the postage. you might want to give them a call.

877-277-5005. Good luck!

Apr 17, 2008 | T-Mobile Sidekick II

1 Answer

Sidekick id


What is the problem?

Jan 13, 2008 | T-Mobile Sidekick

1 Answer

2 problems with my side kick can you fix it?


The charge part has broken, I dont think there is anyway to fix it. I think you could send it to the company. Or find a retail store near your location. Same with the audio. I had a sidekick 2 I had the same problem the d-pad (Speakers) didn't work but try this instead.


Open it
Close the sidekick half way
Get a pin or pen
It will say somthing and shut off and vibrate
It will turn on
Then see if it works


I hope it works

Nov 22, 2007 | T-Mobile Sidekick II

22 Answers

T-Mobile Sidekick ID Unlock


Try holding down Menu-jump to get to the emergency screen. Then hold down on menu-shift-Q and release. It will ask if you want to reset phone. IT WILL RESET AND DELETE EVERYTHING!!!!. It will be like new. Except sim. This works with sidekick 2, not sure with others.

Nov 10, 2007 | T-Mobile Sidekick II

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