Question about Whirlpool Duet GHW9150P Front Load Washer

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Duet front load washer displays an error code F11. I know that it is an electrical problem according to the manual, but it does not elaborate. I am somewhat competant with electronics, but have not dealt with washing machines before.

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"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

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Posted on Sep 29, 2010

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Stumped on error code FH for Whirlpool Duet front load washer .


Jan 08, 2016 | Washing Machines

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I have an F11 code on my kenmore front load washing machine


After years of suffering from random F11 that became a permanent F11, I did the repair as in the video and all is good for 2 years. No more F11. About one load a day (we have kids!)

Aug 22, 2014 | Kenmore HE2 Plus Front Load Washer

2 Answers

I keeg getting the dreaded F11 anf DL code!


Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
PLACEHOLDER FOR ART
To remove the error display, press Pause/Cancel twice.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, then call for service.

Take care

Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

1 Answer

F35 code


Hi,
The following list of codes indicates an electronics communication problem with the washer:

Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.

If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Take care

Jun 15, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F11 and/or dl code on a whirlpool duet front load washer


F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.
Courtesy:JSrock

Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Whirlpool front load washer displays error f did what the manual says but still same problem


it shows f11,also DL,
I did change the door lock,
same alarms.

it's fine for few wash but when it happens again it just stop and show
F11.

Mar 28, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Error code f35 on my washer


The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.

If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 19, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

ERROR CODE F71


The following list of codes indicates an electronics communication problem with the washer:
Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33

To remove the error display, press Pause/Cancel twice.
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If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.

Dec 11, 2008 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Error Code for Kenmore HE3


The "F" variables (F4-F16) are for electrical problems. You should select Pause/Cancel twice then select Drain/Spin if there is excessive water in the washer. Re-select cycle and press start. According to the manual, if the problem remains, call for service.

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