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I can't receive my charter email or send charter email out, it goes to my gmail account when I send an email from my charter account it goes to my gmail account. when someone sends email to my charter account it goes to my gmail account. Why?

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It sounds like your charter account is configured to forward all of your email to gmail. If you cannot change this yourself, contact charter and ask them to remove the forwarding rule.

Good luck

Posted on Sep 14, 2010

Testimonial: "Thank you so much if this works you'll hear my praise. I've been on the phone with charter for hrs. on end.Charter told me they weren't trained for it"

  • Gavine
    Gavine Dec 24, 2013

    no i want to deleate my webmail

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Posted on Jan 02, 2017

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Bob

It appears that you are accessing your charter account thru a different Internet Service Provider. Generally, most ISPs will allow downloads of email from 3rd party ISPs but will not permit uploads (sending email) as this is how many spammers origially sent emails without being traced and would overload email servers.

You best option is to send you email from florida using the charter webmail application at www.charter.net (Click the Email button and sing in to your account) From webmail (Which accesses Charter's Email server) you can send and receive from anywhere.

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