Question about Dell 3010cn Laser Printer

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Dell 3010cn DRUM

I have barely begun using a brand new Dell 3010cn Laser Printer and upon its second use, am getting an error message that says "RESEAT DRUM". No matter what I do, that does not solve the problem. It is a brand new drum. Is there a way to fix this??? It is VERY EXPENSIVE to just buy a new drum. I purchased this from a company that never used it, so the one year warranty is expired...

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The information I have on that error is as follows:

From the Dell TS Guide:

1. Replace the cartridge with a new Dell Branded one
2. If cartridge doesnt resolve, replace the left Intermediate Belt Transfer (IBT) guide assembly.
3. If that doesn't fix, replace the Machine Control Unit (MCU)

Posted on May 16, 2008


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Posted on Jan 02, 2017


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1 Answer

How do I get rid of vertical streaks?

You may have a bad drum cartridge. Is it refilled? Try replacing it with brand new original.

If there are debris of "black film-like material" you may need to replace your fuser film.

Apr 29, 2014 | Dell 3010cn Laser Printer

1 Answer

I am getting an error message drum full of waste toner, I'm not sure that is actually the drum how do I check?

the drum is the color green appear like tube this is where the image to be printed is formed clean this drum by simply wiping the waste toner use a soft cloth to clean it do not apply any chemicals just a cloth rotate the drum manually to get it clean thoroughly..

Aug 26, 2011 | Dell 3010cn Laser Printer

1 Answer

The yellow toner keeps leaking out and after only a few prints, I get "replace yellow toner" I am using brand new toner from dell. I believe I am installing cartridge correctly. why would it...

the printer is fixable seems like you need to get another toner cartdrige clean out the area and printer drum and make sure to shake the cartridge and remove ALL the tape that protects it thats why its leaking

Mar 17, 2011 | Dell 3010cn Laser Printer

1 Answer

What is error message 091-935?

Imaging Drum
Imaging Drum
The imaging drum needs to be replaced.
Replace the imaging drum.
See "Replacing the Imaging Drums"

Dec 18, 2010 | Dell 3010cn Laser Printer

1 Answer

Installed new yelloe cartridge but printer keeps stating to reseat cartridge

009-340 Error on the Dell Color Laser Printer 3000cn/3010cn/3100cn ...imaging drum cartridge. Turn the printer off using the power switch on the left side. Wait 10 seconds, turn the printer back on, and check if the error message...sensor solenoid nip. Turn the printer off using the power switch on the left... (English) 016-720 PCL Error on the Dell Color Laser Printer 3000cn/3010cn/3100cn ... Press Select ( ) to clear the error on the printer. Reset the printer NVRAM: Press Menu. Press the...and then press Select ( ). When Restart Printer appears, turn the printer off and then back on... (English)
KB Article How Do I Configure and Troubleshoot My Dell Color Laser Network Printer? - KB Article - 296059 ...Troubleshooting Guide for My Dell 3000cn-series / 3100cn Laser Printer ...available online for your Dell 3000cn/3100cn laser printer. The troubleshooting...printing, refer to the Dell Laser Printer 3000cn/3100cn Troubleshooting Guide... (English)

Dec 13, 2010 | Dell 3100cn Laser Printer

1 Answer

I am getting error message on dell printer 3010 004-321. What do I need to do?

This error is common mostly on a Dell 3100 but the error is pointing at an issue with the drum with in the unit. I did read up on this and it is fix able but you could still run into the issue not far down the road again. I would try replacing the drum on the printer and the issue should be solved. If this printer happens to be under warrenty still I would contact Dell and let them know. They will more then likely replace the drum if the printer is still under warrenty.

Jul 21, 2010 | Dell 3010cn Laser Printer

1 Answer

Error message says Replace drum cartridge and I'm not sure what that is or what to order

Go to This will tell you all about the drum. Then check out other sites where you might find it cheaper.

Apr 12, 2010 | Dell 3010cn Laser Printer

1 Answer

Printer error message 004-321 restart printer took out toner compartment and put back in and it stil doesn't work any other ideas?

remove the drum. turn the printer off and on. when it asks for the drum, install it. if that does not help, call support (1-877-459-7298) and they will probably replace the drum.

Feb 25, 2009 | Dell 3010cn Laser Printer

2 Answers

Problem printing with Dell 3010cn Laser

Check for damage to the fuser located right were the paper exits. damaged fuser can cause lines

Feb 10, 2009 | Dell 3110cn Laser Printer

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