To begin with, my pc started to skip when using any media player or using any process. I opened the back two covers to reveal nothing was loose. After replacing covers the laptop beeps four times when turned on.
Go into your BIOS and review your settings. The beeping was to notify you that someone has opened your computer (a security measure). Check that your settings match correctly with: hard drive, RAM, and procerror speed (not set to Turbo if that is an option). Also, are you running more than one anti-virus? Are you running Windows Defender?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Myself Srikanth, I am tech support eng at HP. At this point, I recommend you to contact the HP service center if it is under Accidental damage warranty which covers liquid spills. Or if you are computer savy, you can remove the keyboard laptop keyboard connection and check with the external keyboard. This issue will occer when any liquid spilled on keyboard and some of the keys were attached to the circuit. If the external keyboard worked fine then just send me the keyboard part number i will help you to purchase the new keyboard.
Back up all your data to external media before you begin the process. If you make a mistake during the process, your laptop may not be able to turn on or load the operating system, so copy valuable information to media where you can retrieve it, even if your laptop malfunctions. Turn on your system and wait for it to finish loading Windows and start-up programs. You can tell when the operating system has loaded, and start-up programs have been initiated, by the HDD (hard disk drive) light. It should have came with discs. Put one in and reboot the laptop Insert the system disk when the hard disk light stops blinking, signaling that the processor has finished accessing the hard disk, and that the system is idle. Shut down your laptop after you insert the disc. You do not have to wait for the computer to access data from the disc. Turn on the laptop again. Keep pressing the "C" key continuously as the system boots. This will enable the laptop to boot from the disk.
Once the disk is accessed, the laptop will show the message "Loading Files;" begin the factory reset process by always selecting the default option that pops up. You can also use the "F12" key to boot from the disk. Highlight the CD/DVD option and press "Enter" to begin the restore process. Follow the on-screen instructions until the process finishes
Restoring a Toshiba laptop back to factory settings may take 30 to 45 minutes. Unless you terminate a process by pressing "Cancel," your laptop will be rolled back to factory defaults, when the operating system installs completely. hope this helps
Beep sound indicates some hardware parts are not functioning properly(test all parts like Bluetooth,touch pad,Keyboard(test all the keys)etc......
If all parts are functioning properly reinstall the operating system To reinstall you need *A copy of operating system loaded in a DVD or a CD To reinstall*Insert the os CD to DVD drive*When your PC's logo appears keep pressing F12*Select boot from DVD/RW++*Select "INSTALL NOW"(in windows operating system)*Select a drive in which the operating system is to linstall*Follow the Instructions.... Thank youDon't forget to rate
Click Start and enter Recovery in the search field. Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The Recovery Manager opens.
Alternately, click Start , All Programs , Recovery Manager , and then Recovery Manager . Allow the action to continue, if prompted. The Recovery Manager opens.
Click System recovery . The PC will restart and reopen the Recovery Manager.
When the PC restarts, select the System recovery option and click Next .
If prompted to use the Microsoft System Restore program, click No , and then click Next .
When prompted, if you want to backup your personal files and settings, select the Back up your files first (recommended) option, and then click Next . Follow the on-screen instructions.
When prompted to Recover without backing up your files , please STOP before clicking Next .
This is the final opportunity to change your mind about recovering the PC and deleting all the files and programs. Once you click Next , the restore process cannot be stopped.
If you are satisfied that you want to begin the recover process, click Next . The PC immediately begins formatting the hard drive and destroying all data.
Try to check you Video Card Driver software is installed properly and if not then use the Utility disc to install it. Provided that it will to made your video play faster is install some Video Codec Pack inside. Check first the Display Adapter were it is installed at Device Manager.
Try one of these solutions... should help you fix the problem.
1. System Restore (How to do? - Start > Programs > Accessories > System Tools > System restore) .. Select a date when your media player used to work and restore the system.
2. Clear startup. (How to do? - Start > Run > Type in 'msconfig' > click ok to open the application, select the 'startup tab' and click on disable all, will stop startup apps... system will get a little fastser too)
resource check: make sure you have at least 1GB of free space on your hard drive. Close all other programs to free up as much RAM as possible. See if that helps the Issue.... sometime that system just can't allocate enough resources to a task for it to ever complete. If this helps then it's time to do some house cleaning. Best practive is to keep at least 20% of your hardrive empty so it may be time to let go of some stuff. A large amount of installed unused programs can also be an issue especially if they are set to automatically start at logon. remove unused programs highly recommended.
Assuming none of that helps here is what I would do to focus on getting media player operational
recommended steps to solve problem:
1. open media player and under the HELP drop down select the check for updates option
2. If there are updates install them and see if that resolves the issue... (try a reboot if it doesn't work after it's updated) note: if it only happens with some CDs and not others then the issue may be with specific CODECs which are instructions for the player to be able to understand the media format. If these are not standard/ Titled US or European DVDs produced by the movie companies then this could be your issue. there should be an error telling you that it couldn't play the file.
3. download a new version of windows media player.. just google "windows media player download". Don't install it yet just download the installation file to your hard drive.
4. open the CONTROL PANEL from the START menu and select ADD REMOVE PROGRAMS
5. Select REMOVE A PROGRAM if your using one of the newer interfaces...not necessary in classic view.
6. Select ADD OR REMOVE WINDOWS COMPONENTS... its one of the big button options on the left side.
7. find WINDOWS MEDIA PLAYER in the list and uncheck it.
8. hit FINISH or NEXT or OK whatever the option at that point is and agree to making the changes.
9. Reboot the machine once it is unistalled if it doesn't already ask you to do so
10. Logon and open MY COMPUTER and locate the new installation file you downloaded in step3
11. Double click the file to initiate the installation... just accept all the defaults by click yes and I agree and Ok and FINISH until it is done.
12. Reboot once again
13. logon and give it a shot.