Question about Canon PIXMA MP780 All-In-One InkJet Printer
I saw your post regarding the waste ink near full with your Pixma MP780 printer. I'm having that problem. Did you find out how to empty the waste ink? I called Canon technician locally and they wanted $150 to clean it. Does it require a part or can I do it myself?
The link is at the below location, but you will have to type in "waste ink" (without quotes). Since Canon links brings up generic pages, I have reproduced their instructions for you below the link. If you choose to take on this procedure yourself (which is against their advice), they will not provide the procedure.
I would also suggest that you see if it makes sense to you that it would be full and require replacement; in other words, have you had substantial use yet? If not, on that same page, you will see an indication that the printer may need repair as well.
Issue: ERROR LCD: WASTE INK NEAR FULL
Solution: Ink absorber replacement options - MP780
Ink Absorber Replacement Options This printer has an ink absorber that takes in ink during the printing and print head cleaning processes. The cleaning process is necessary in order to keep the print head nozzles from becoming clogged. Over the life of the printer, the amount of ink that the ink absorber has absorbed is calculated by the printer. Eventually, after substantial use, the printer will enter an error condition when the ink absorber is nearly full. At this point, printing is still possible. Press the <Stop/Reset> button to cancel the error. You will still be able to print for a short period. To protect the printer from damage, you will not be able to print at all once the ink absorber is full.
Canon recommends having the printer serviced before the absorber becomes full. We are aware that there are many "do-it-yourself" Web sites that offer instructions for making this repair. Replacing the ink absorber is a complicated and potentially messy procedure. Even if the ink absorber is successfully changed, the ink absorber counter must be reset. Be aware that if you attempt this procedure, it is at your own risk.
If you feel your product might require service, Canon has excellent service options, and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions.
Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.
* There will be a pay for support charge if your product is out of warranty (see next section, below).
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Posted on May 28, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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