Question about Mitsubishi WS-55809 55" Rear Projection Television

2 Answers

There is blue and yellow shadows on our tv, any ideas what could be wrong? when there is any lettering on the tv shows, there is the same words under neath the others in a different color, we have had the tv probley 10 years, never had any problems until now, If you turn it off for awhile the shadows of blue and yellow goes away, then as the set heats up maybe it comes back again, is this set worth fixing? there is no one around us that works on TV's the closest place is 75 miles away one way. thanks, Janell

Posted by on

  • jweaker Sep 14, 2010

    need to know how to order one, not good with Ebay....also need the instructions sent to my email address
    thanks for your help!

  • jweaker Sep 14, 2010

    that is fine! thanks



2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.


    An expert that got 20 achievements.


    An expert that got 10 achievements.

  • Mitsubishi Master
  • 14,553 Answers

Model indicated uses two of the STK-392-570 chips for convergence which is what you are talking about. See typical attached photos of this kind of problem.

Parts cost on EBAY would be under 20 DOLLARS and this can be a do it yourself repair.

I have start to finish, step by step instructions for this repair in this set--tell you everything you will need and exactly how to do it.

With a email address I can send you the instructions and if you or someone there has the skill you can fix it yourself.

Comment if questions or want the instructions--I follow up when I help people.

If this told you something you did not know, rate this solution as very helpful as I do this here for free.


there is blue and yellow shadows on our tv, any - 3df5ca5.jpg3eef32c.jpg

Posted on Sep 14, 2010

Testimonial: "tech was great in telling me how to fix my problem, pictures he provided looks like my TV! now just to get it fixed and I am all DONE,thanks!"

  • 7 more comments 
  • SD Tech
    SD Tech Sep 14, 2010


  • SD Tech
    SD Tech Sep 14, 2010

    incoming to you...........

  • jweaker Sep 14, 2010

    I can't open the email you sent to me with instructions, can you resend it in something else?

  • SD Tech
    SD Tech Sep 14, 2010

    It is in word, I can if you like post the instructions here in several parts and you can copy/paste them into your computer Yes?

  • SD Tech
    SD Tech Sep 14, 2010

    Ok, I am going to post here in several parts as the site does not allow it all to be posted in one shot, limits amount that can be posted. NOTE: THERE IS A BUTTON ON SCREEN FOR "SEE MORE COMMENTS" AND YOU may have to use it to see the whole document.

    This is why I prefer to email--much faster.


  • SD Tech
    SD Tech Sep 14, 2010


    HERE is what you will need: (most of this you can buy on the internet or at local electronics stores)

    Two new: STK-392-570 CONVERGENCE IC'S
    One good soldering iron
    De soldering braid or wick
    Liquid flux
    Heat sink compound (grease)
    Denatured alcohol
    One short Philips screwdriver
    One small clean toothbrush
    One electric screw gun to REMOVE screws

    Turn the set on and examine the picture for how the Convergence looks bad---when you are done examine it again---once in a great while you will get and install a new IC that is bad. Remember this when you have finished-if the convergence is still bad but different from what you started with you may have installed a new I.C. that was bad. Turn the Set off.

    1) Unplug the TV set.

    2) Remove back cover.

    3) Remove front speaker grill and inspection plate behind it.

    4) Remove the 2 or 3 black screws that go thru the back edge of the plastic frame that hold the chassis down.

    5) Where all the video and audio jacks are on the right edge of them you will see a diagonal plastic (Black) remove the two brass screws from the outside edge, remove another to the right bottom and a third smaller screw forward and to the left; remove plastic piece and all four screws and set them aside.

    6) Look carefully at main board in center of the set. You will find a number of screws hold it into the plastic frame.

    7) Towards the left back edge of this (to the right of the plastic you removed) you will find a metal cover with a small screw on either end. It has a lot of round holes punched in it.8) Remove both screws and pull the shield up and off---remove the board beneath it by releasing the two tabs on the bottom right side and pulling the board out-handle it with care as it is the digital convergence board that stores the set's memory of adjustments. Set it aside

    8) Remove both screws and pull the shield up and off---remove the board beneath it by releasing the two tabs on the bottom right side and pulling the board out-handle it with care as it is the digital convergence board that stores the set's memory of adjustments. Set it aside

    9) At this point you need to pull the entire Chassis back at least a few inches---If it does not slide back look for a plastic latch on either side near the front of it. Some sets have the latches on the left or right side-black plastic tabs that lift up.

    10) Usually the board has 2 screws in the front and rear corners of the board and one almost dead center in the middle of the board---make sure you get all of them out before you remove the board.

    11) When you removed the back there was a diagonal board that slides out just below the lens; pull it out and it will give you more room to continue.

    12) There are a number of plugs on the board. Some of these sets have a small circuit board located at the very front of the middle board with plugs going into in, release the tabs at the bottom and pull the board up and out of your way.

    13) Now you should see 5 white fold over plugs---three on the left edge and two on the right---do not touch them yet.

    14) With the little board(if your set has it) out, unplug the several plugs at the front edge of the board(they are all idiot proof---different number of pins so you cannot put them in the wrong place) and are marked with letters that are also marked on the board. There is another 2 wire plug mid way to the right side of the board.

    15) Now the Tricky part: the 3 ivory color plugs on the left side that fold over and 2 more on the right side. You need to do this carefully---with a small flat bladed screwdriver pull up on one end until each comes loose(the reason we removed the board under the shield and the plastic piece (there usually is also a plug under it that you need to unplug) is to make this part more easy.

    16) Once you have all 5 of these lifted up and out of the way check to make sure you have not left any plugs still attached to the board.

    17) Pull the entire chassis back as far as you can get it (you may have to release wires on either side of the set from the plastic ties that bundle them---take your time).

    18) Note the very large metal Heat sink in the middle board towards the front; if you look from the front of the set thru the inspection plate you will see both IC's with a metal plate that runs across them from left to right----there are three screws to remove here---two ways to get them out: you can remove them from the front of the set or what I do is use a short Philips and get them from the back by touch. Get all three out and remove the metal plate and set all aside.

    19) From the back of the set slide the chassis as far back as you can. There are 3 more screws on the front edge of the heat sink that hold it to the board and the middle one has a wire with a connector on it. This is the reason you need to get the chassis back; the screws are identical to the others and go thru the circuit board into the frame where it is mounted.

    20) You should now be able to lift the entire Heat sink from the set (sometimes you may need a putty knife to break the two IC chips loose from it) Set it aside and look the board over to make sure you have not missed any of the identical brass colored screws.

    21) Move any plugs clear of the board. There are 2 or 3 tiny plastic tabs at the front edge of the board; push them and lift the board up from the frame---do it slowly and if you missed any screws you will find it binds somewhere. The board lifts up front and is tucked into notches on the back side---Once it is clear of the plugs remove it from the set. You are halfway home.

    22) With the board removed look at the dozen or so light blue resistors right in front of the two STK IC's; if any of them look somewhat white in the middle you need to replace them-they are all 3.9 ohm and you can check them with a multi-meter just like checking a fuse-I usually check them all even if they look good (saves having to pull the board out a second time).

    23) They are protection in case some part of the two IC's short. If the resistors are all good you need to un-solder both of the STK's.

  • SD Tech
    SD Tech Sep 14, 2010

    24) With a good soldering iron use a braided wick (called a de-solder braid-radio shack has them) and to make it easier use some liquid flux---most electronics stores sell this. These sets all use lead free solder and it may not be easy to unsolder without the flux put on it first.

    25) Once you have unsoldered both and removed them take some denatured alcohol with a tooth brush and clean the bottom of the board where the STK's were soldered in-this gets all the flux and any tiny solder specs out of the way. Let the board dry for a minute or so and look at it carefully---if you have to, use the de-solder wick again and clean up any solder on the board where the IC's came thru-clean again with alcohol if you need to-the cleaner the surface the better and faster the new solder will attach.

    26) Install each of the new IC's one at a time---make sure all the pins are straight or you will have problems getting them in-with one in place hold it and turn the board over and solder the pins at either end to keep it there; AT THIS POINT APPLY MORE SOLDER FLUX TO ALL THE PINS BEFORE YOU SOLDER THE IC IN!

    27) Straighten it if you did not get it upright and finish soldering all the pins. When you are done repeat this with the second IC and then with a good light take a very close look at all the pins to make sure they are all soldered and not touching another pin. You can also use the denatured alcohol again to clean all the pins on the two IC's you just soldered.

    28) With both IC's soldered install the circuit board back into the set---back edge first into the notches at the back of the plastic frame---make sure you do not hang up on any plugs or connectors; with the front edge of the board gently push down until the tabs on the front edge engage-the board must be perfectly straight to go in correctly.

    29) With a putty knife remove all the old white grease from the heat sink (careful-this stuff stains hands or clothing) and clean the heat sink with denatured alcohol. You are now ready to attach many of the plugs back to the board; you will find if you do it now it is easier to reach them with the heat sink removed---put all of the main plugs back and leave the fold over plugs for last.

    30) If you had the model with the small plug in circuit board on the front of the main board-install it after you have installed the plugs in front of it.

    31) A note about the 3 plugs on the left edge and the two on the right edge---you have to be careful when you snap them back in---sometimes one of the metal pins will lift up when you do this---hold your fingers down and apply even pressure---if you see any metal pin sticking up a little use a fine flat bladed screwdriver and carefully push it back down into the plug.

    32) Presuming you have now installed the board and have ALL the plugs back in place, slide the chassis back until the latches engage---any wires or cables you moved to get room you should now put back into the plastic hold off that contained them-clean up!

    33) Before you install the heat sink back, apply heat sink grease (important and you can get it at almost any electronics supplier that sells the liquid Flux and solder) This grease is the reason the original IC's failed-after several years it dries out and an IC cannot move the heat fast enough---the grease is for quick transfer of heat from the IC to the metal heat sink.

    34) Now: if you used an electric screw gun to remove screws---do not use it to put them back-it is very easy to crack and damage the board if you use a screw gun and to strip the screws that go into the heat sink.

    35) Place the greased heat sink back in position and attach the 3 screws that hold it to and thru the board---I find starting all three and then tightening them by hand works best; don't forget to put the wire with the grommet back to the middle screw.

    36) Replace the metal plate that goes across the chips and hold it in place until you get the middle screw back in (it has tabs that engage into little holes) once you get all three of the plate screws back in tighten down firm (they hold the IC's tight to the heat sink).

    37) With the heat sink installed, install the board on the left side back by plugging it in and install the metal box (shield) over it and the screws front and back by hand; check that you have all the plugs you removed plugged back in.

  • SD Tech
    SD Tech Sep 14, 2010

    38) Replace all the screws that hold the board into the plastic frame.

    39) Install the diagonal plastic piece you removed and by hand replace the 4 screws that hold it in place.

    40) Take a good look now to make sure all the plugs are back in place and installed correctly.

    41) Slide the entire Chassis back into place.

    42) Before you replace the screws that hold the chassis down (usually 2 or three long screws) turn the set on and see what you have----if it comes on and looks fairly normal you are ready to proceed.At this point you have two choices---you can go into the customer menu and select CONVERGENCE---there will be detailed instructions on screen for the center and fine adjustments---MOST Mitsubishi sets need to have the convergence adjusted in the regular and then in the HD mode---go to a HD channel if you have HD signal and adjust the convergence there.

    43) There is a TECHNICAL mode where you can do this but it requires knowing a number sequence by MODEL number---it adjusts just like the customer mode but IT SAVES THESE ADJUSTMENTS INTO THE SET'S MEMORY.

    44) Adjusting in the customer menu may not save the adjustments-if the set gets unplugged it will go back to whatever it was before. In the Technical mode you enter by pushing MENU and a 4 digit number code for the model you have and then pushing enter, you exit by pushing HOME on the remote twice-all this is done with the original Mitsubishi remote-you need to have an original working remote for this.

    45) If you were careful and lucky all went well and you now have a working set. The two new IC's should be good for 3 to 5 years and many go 8 years.

    46) If you had any problems recheck everything you did in the process to make sure you missed nothing----take your time and usually it works fine.

    47) I have done this hundreds of times and usually it is easy---it sounds a little complicated but after you do it once it gets easy---!

  • frizbeedude Nov 01, 2010

    Good afternoon...would the same instructions apply for a Mitsu WS-55819 with convergence issues? I have searched for the correct IC's, but did not find anything definitive. The instructions provided below look simple and straight-forward. Thank you in advance.


  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 7 Answers

My TV was doing the same thing, although if I bumped it several times it would project properly again. If I bumped it again it would go back to the convergence problem of shadowed colors. I took the back of the TV off and began tapping components with the handle end of a screwdriver while the TV was on (Don't do this unless you are very careful, you could electrocute yourself). I found that if I tapped on the large heatsink in the center of the circuitry it would jump back and forth quickly between good and bad convergence. I then pulled the circuit board out further (it is on a tray that slides out) and found a lose ground wire that connects from the circuit board to the large heatsink of the convergence ICs (the ground wire is hard to see since it is on the side of the heatsink that faces forward). After tightening the screw for the ground wire the picture was perfect even when I tapped the heatsink with the handle end of a screwdriver. You will need to take the IC retainer bar off (3 screws) to get to the ground wire screw.

Posted on Dec 15, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Blue and Yellow shadows on people and words

Open the front panel, till you see three knobs, adjust those knobs till you get the right picture again.

Jul 19, 2010 | Zenith R57W46 57" Rear Projection...

1 Answer

Picture now has alot of yellow and blue shadowing

Ur tv have convergence problems,it dead.Require 2 STK convergence ICS and some or all it resistors replaced on the convergence board.The shop will cost u $300-350 for parts and labors.

May 14, 2010 | Mitsubishi WS-55511 55" Rear Projection...

2 Answers


i have a 52 in rca tv and i turned it on and now there is a blue and yellow stripe at the top and bottom of the tv. and the people have a blue shaddow around them ? how can i fix this?????

Aug 25, 2009 | Hitachi Televison & Video

1 Answer

Blue and yellow shadows on tv


Feb 28, 2009 | 1991 Ford Econoline

1 Answer

Blue shadows & black screen with flashing red light

Your problem is the convergence IC's (part number STK392-110). They will need to be replaced as well as matbe a couple of burned resistors that will be right by the IC's. Due to the complexity of this repair as well as the alignment required after the parts are replaced. you may want to contact a tech. Let em know if I can be of further assistance. You can find a local tech by going to the homepage of FIXYA and inputting your zip.

Dec 22, 2008 | Televison & Video

1 Answer

Blue shadows appear to be behind white objects

TV shows large red spot in middle of tv when dark show are on, you can see it more.  Now blue spots on upper right side too.  Spend way to much on this tv to have these kinds of problems only after 3 yrs.

Nov 16, 2008 | Hitachi UltraVision CineForm 55VG825 55"...

1 Answer

My TV is not working! Please help!
Sony Convergence

Dec 22, 2007 | Samsung HC-P4363W 43 in. TV/DVD Combo

1 Answer

Hitachi53SDX89B color problem

Blue convergence IC bad...have both IC's changed..insist on
STK394-160E upgrade part # CZ 01341 Hitachi brand.....Original part is STK392-110......Also, check B+ feed resistors next to
convergence amp IC's for burn / damage...after rebuild, press magic focus.......................T.

Dec 21, 2007 | Hitachi 53UDX10B 53" Rear Projection...

1 Answer

Yellow and Blue shadow on left side of screen

Blue convergence off = needs convergence IC's replaced =
Would you like step - by - step how to ??????

Nov 07, 2007 | Toshiba 51H84 51" Rear Projection...

Not finding what you are looking for?
Mitsubishi WS-55809 55" Rear Projection Television Logo

520 people viewed this question

Ask a Question

Usually answered in minutes!

Top Mitsubishi Televison & Video Experts

matt martin
matt martin

Level 3 Expert

1212 Answers

The Knight
The Knight

Level 3 Expert

74383 Answers

Jaime Hernandez

Level 3 Expert

2318 Answers

Are you a Mitsubishi Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides