THe machine was in the spin cycle when door must have come a little open and shut the machine down, now the door lock light is on and the door will not open . Looked for cord by soap dish noth there tried unpluging for 24 hours did not work . any other thing remember I have a MAH9700AWW
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Aug 5, 2007 - 19 posts - 8 authors
Forum discussion: We have a Maytag Neptune front-loader washing machine that ...the drain/spin cycle after a wash even though the timer continues to ... related circuit board failure" their Neptune washer will lock the door, turn on the ... then will either not start tumbling or will stop operation mid-spin cycle.
May 13, 2013 - The absolute first thing to do to your washing machine that will notspin or drain (whether it. ... I was so fed up with the machine sometimes refusing to spin or drain the .... I just did a load and it stopped midcycle with e and f error codes.... I tried different cycles but all that happens is the door lock engages ...
F21 usually indicates a pump problem however when that is not the problem then the place to look is the board itself as there is a mis communication between it and pump cycle? If the pump cannot operate it will not allow it to go into the spin.
Please see the following Whirlpool / Maytag service manual for Neptune washers. https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/dc59d905140253e18525729c005765f4/$FILE/Maytag_Neptune_Washer.pdf
On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.
"Shuts OFF In The Middle Of The Spin Cycle: During the spin cycle, the machine control monitors the door lock mechanism to ensure the door is locked. This is done through the door lock enable switch. During "lock mode," the shaft of the door lock mechanism is pressed forward by the door lock wax motor, and the shaft presses in the button of the door lock enable switch. If the machine control board sees the switch OPEN during the spin cycle, the machine control board will automatically shut the washer OFF. This is caused by a weak spring in the door lock wax motor. Replace the complete door lock mechanism.
IT SOUNDS LIKE THE PAKING STRAPS MIGHT NOT HAVE BEEN FULLY REMOVED, OR THE HAS BEEN A SMALL CLOTHING ITEM THAT SLIPPED THRU THE OPENING WHEN YOU OPEN THE DOOR THERE IS A SEAL AND IT IS VARY FLEXABLE SOMETHING COULD HAVE GOT THRU, BUT IT STILL SOUNDS LIKE THE PACKING STRAP WAS NOT REMOVED ALL THE WAY IT COULD HAVE BROKE OFF WHEN BEING PULLED OUT, IT'S JUST A PLASTIC STRAP BUT MIGHT HAVE TO REMOVE THE FRONT COVER TO GET TO IT,
Check your exit hose spigot, it may be clogged. This is if your filter is all clean (ref manual, it may not be there, they want a tech to come by to make more $). There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it (4 to 6 inches maximum) Of course some direct the hose into sink, fine. Snaking out your standpipe would be good too.
Rate me nice or not at all. Happy spinning! Nice to watch the machine spin, not your head!
I don't know specifically about your machine but I think the problem is with the door lock. Again, on most machines with a shakeout it can go on and on until the door unlocks. Does your machine have a door UNLOCKING solenoid or does the door lock just lose power at the end of the cycle. It may be that you just have a very weak solenoid to unlock the door.