Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

1 Answer

I'm getting an error to refer to the printer documetation and to check the ink cartridges but the ink carriage want move to the middle of printer. The printer is new, I've never been able to print anything on it. I've done everything but replace the inkhead. Please help

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  • Master
  • 979 Answers

Hello Sir if its new and trouble arises, then send it back to your dealer for replacement let then solve the problem. Warranty is needed here.

Posted on Sep 13, 2010

  • Jerry Umali Sep 14, 2010

    Hello Sir, since its new have it send back to the dealer, its defective, you need warranty here.

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Related Questions:

1 Answer

Carriage for the ink cartridges is stuck, the carriage wont move to the middle so i can change the ink. i turned off the power & then turn it on , the carriage just move a little from the right and...


Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:


1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

Aug 30, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Erreur 5100


Error 5100 is a print head homing error.

Check to see that there is nothing blocking the carriage from moving fully - a torn piece of paper, scrap plastic from an ink cartridge etc...

Also confirm that the ink cartridges are completely and correctly seated.

It would also help to know which model printer you are referring to.

Feb 27, 2011 | Canon Office Equipment & Supplies

1 Answer

I need to replace the print cartridge but the carriage only stops on the far left under the frame. How do I get it to stop in the middle so the ink cartridges can be replaced?


switch the machine off then open the cover for ink cartrigde move the belt that the printer heads are on until in the middle replace cartridges and switch on machine this should work if the cartridges still does want to move the carriage rail could be very dirty and requires cleaning if you do not what you are doing advise you get a tech to assist you in this matter

Oct 18, 2010 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Ink cartridge stops at the middle of my printer.


Problem : An error occurred while communicating

Afteryou install a print cartridge, the attention light begins to flash red.The printer will not print. One of the following messages may appear onthe control panel:
or the Printer stops Printing in the middle .

Cleaning the Still Rode on which the Cartridge Move, may solve your Problem

Check this Video - This may help you a Lot VIDEO


Check the following steps as well for connection steps .. and also the process of refilling the Ink to the Cartridge

* Color or Right Print Cartridge is not compatible
* Incorrect Print Cartridge(s)
* Print Cartridge Problem
* Incorrectly Installed Cartridge(s)
* Black or Color Cartridge(s) Failed

Solution :
Tosolve the problems related to Cartridge Errors we can do the following4 steps. Which could help us to get the issue resolved

Step 1: Remove, inspect, and reseat the problem cartridge
Step 2: Clean the problem cartridge contacts
Step 3: Repeat reseating and cleaning steps
Step 4. CONTACT TO HP SUPPORT


Step 1: Remove, inspect, and reseat the problem cartridge and Clean the problem cartridge contacts..

a) Make sure the printer is on. Press the Power button if it is not lit.

b) Open the printer cover, then wait until the print cartridge carriage is idle and silent

c) Press down lightly on the end of the problem cartridge to release it.

d) Slide the cartridge out and inspect it:
* Check the Copper electrical contacts (the Copper Part which touch the Connector inside)
* Clean it with the pirit or wet cotton)
* Check the Nozzles - Clean it with the worm wet cotton
* Wait for 2 to 5 min befour you connect them back
* Clean the contacts in the carriage, inside the product (Printer)
* Reinstall the cartridge.
* Reconnect the product to the electrical outlet.
* Close the product cover.

NOTE: you can also check the print cartridge label and make sure it iscompatible with your printer. Compatible print cartridges are listed inthe Printer Reference Guide supplied with your printer.

Note : If the cartridge is compatible, reinstall it in the printer:
* Cartridges marked with a triangle go into the left carriage slot.
* Cartridges marked with a square or pentagon go into the right carriage slot.

If issue not resolves Repeat repeating and cleaning steps



=================
How do i refill my INK Cartridge ?

There are 2 distinct method
1) Black has a bladder
2) Color contains sponges - we need 3 sirenges with needle
to fill the Color cartridge with sponges - simply punch

COLOR CARTRIDGE

1. If you see the Cartridge turn it round and locate the filler holes by removing the plastic top cover of the cartridge.
You may need to pry plastic top or hole cover off using a thin metal blade.
please make sure that you do not damage the sensors on the back of the cartridge whilst doing this.

2.Using the picture(on the cartridge which shows you the 3 differedcolored spots), fill syringe with the corresponding color ink.

3. Insert the syringe into the correct hole of the color being filled and push all the way down.
Notes : You will feel resistance as there is a sponge inside.

So Slowly inject approximately 8ml of ink until you can just see the ink surface on the top of the sponge, any more and it is over-filled.
If this happens simply draw back on the syringe a little.

4. Rinse the syringe and needle thoroughly before proceeding then repeat the process for the other colors.

8. Re-attach the cover securely with adhesive tape and continue using the cartridge.




BLACK CARTRIDGE

1. Fill the syringe with approximately 20ml of black ink.

2.Push the syringe all the way into the filling hole and SLOWLY injectall the ink into the cartridge or until the reservoir is full.

3. Replace the cartridge and run 1 - 3 cleaning cycles as per printer instructions.

4. If necessary leave cartridge in printer for up to 24 hours. (This allows ink to flow to the print head).




Jan 04, 2010 | Dell V305w All-In-One R840635AU InkJet...

1 Answer

Dell 924 printer


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 05, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Epson Stylus Photo R320 InkJet Printer


Here is how to get the ink cartridges to move to the changing position on the R320.

1. Press the paper jam/ink button on the printer control panel.
2. A menu comes up. 1st item is ink cartridge replacement. Press
OK button.
3. Another menu with ink cartridge replacement. Press OK button.
4. Thats it, ink cartridges move to the changing position. Change your cartridge as you normally would and follow prompts on screen to finish process.

Hope this helps.

Aug 21, 2008 | Epson Stylus Photo R320 InkJet Printer

1 Answer

Carridge error


It’s a carriage jam, the carriage is plastic or metal that hold the cartridges and move from side to side to print ,try to move the carriage and see if it’s stuck or not

Jun 05, 2008 | HP OfficeJet 4255 All-In-One InkJet...

1 Answer

Cartridge stall message


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Apr 07, 2008 | Dell 922 All-In-One InkJet Printer

1 Answer

Hardware error:0502


1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Apr 05, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Cartridge stall


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Sep 04, 2007 | Dell 924 All-in-One InkJet Printer

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