Question about Sony Cyber-Shot DSC-S500 Digital Camera
Hi, if you can help me I would greatly apprieciate it. For some reason when I turn on my camera my lens pops out, the red light on the bottom turns on and the logo pops up on the screen. After this happens the lens goes back in and the camera quickly shuts off for what ever reason, which I can not figure out. I can not find my instuction manual or the accesories that came with the camera since I just recently moved from one state to another, so this has been very frustrating to me. This camera is not even a year old. Could it have anything to do with my memory card? I know it is not the battery. If anyone has any idea what may be going on I would greatly appreciate it! My daughter has a school program tonight. So, the sooner the better!! Sincerly, Mom with messed up camera. lol
I would make sure my memory card door is not open, because with this camera if the door is open it will power down immediately. If that doesn't work you could try removing the batteries and waiting a minute, and then reinserting them. You mentioned you no longer have the manual so I have included a link below to a PDF download of your camera manual. If none of this works I would have it looked at by an authorized service technician, and if it is broken the repair would most likely be covered since you bought it less than a year ago. I hope this helps!
Go Ahead. Use Us.
Posted on May 15, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 31, 2010 | Sony Cyber-shot DSC-T10 Digital Camera
Jul 26, 2010 | Sony Cyber-shot DSC-W170 Digital Camera
Aug 19, 2009 | Sony Cyber-shot DSC-W50 Digital Camera
May 10, 2007 | Sony Cyber-Shot DSC-S40 Digital Camera
91 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: