Question about HP Photosmart D7460 Printer
This is the third Photosmart I have had in several months, the first two were D7360's, this last time they upgraded us to a D7460. I keep having one of two problems: Ink System failure or print head failure. I am currently getting error message "0xc18a0001" Ink System Failure. Can this be from using non-OEM ink cartridges? Since we bought the first printer in March, replaced it in April and now the 3rd one has gone belly up, I am beginning to wonder.. also, for some reason, whenever I shut it down (using the on/off button) I get a message when it re-boots saying the system was shut down improperly.
*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
Posted on Oct 05, 2008
Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.
Posted on Jan 02, 2009
Solution by HarleyHawk above worked for me! Thanks much!
Posted on Jul 25, 2013
Lite comes on red ! by the cancel switch. It won't print. A bleu screen comes up , I select OK shut down and when back on it prints OK
Posted on May 06, 2009
I have the photosmart 3108 all in one and i get the ink system failure error at startup on the printer screen. I have tried the solutions given by hp on their support site and none of them work. its an error code ' Oxc18a0001'
Posted on Apr 23, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 13, 2014 | HP for D7355 D7360 D7460 D7355 12 Pack 02...
Feb 17, 2011 | HP Photosmart D7460 Printer
Nov 13, 2010 | HP Photosmart D7360 All-In-One InkJet...
Sep 10, 2010 | HP Photosmart D7360 All-In-One InkJet...
Jul 03, 2010 | HP Photosmart D7360 All-In-One InkJet...
Oct 30, 2009 | HP PhotoSmart C4480 All-in-One Printer ...
Aug 27, 2009 | HP Photosmart D7360 All-In-One InkJet...
Jun 14, 2009 | HP Photosmart D7460 Printer
10,386 people viewed this question
Usually answered in minutes!