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Fax/lazer printer problem

On my brother fax/lazer i keep getting machine error 71 what is this and how can I fix it?

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71, Polygon motor does not synchronize with the reference clock
This means you require a replacement scanner/printhead

Posted on May 17, 2008

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3 Answers

What is machine error 71 How to fix it?


Error 71 on a MFC-9600 means there is a problem with the motor inside the printer.
You can try unplugging and waiting a few minutes, then plugging back in again.
If it is still coming up with the error, if its still under warranty Brother will replace/repair it for you, otherwise you will have to pay Brother for the repair cost.

Mar 05, 2011 | Brother MFC 9600 All-In-One Laser Printer

1 Answer

SCREEN READS ERROR 71 CALL BROTHER, WHAT IS THE PROBLEM, WHAT NUMBER DO I CALL


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine
exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial
stage of the maintenance mode.

If the error comes back, call Brother support, here are contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Jan 12, 2011 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Error 71 / It is not working.


This error indicates that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Nov 22, 2010 | Brother DCP 1400 All-In-One Laser Printer

1 Answer

Error 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Sep 15, 2010 | Brother MFC 8500 All-In-One Laser Printer

1 Answer

Brother MFC 9880 error 71


error 71 indicates problem with the laser unit motor.. 80% is the motor problem and 20% could be the LVPS board... make sure all the cover and interlock switch are close properly.. as any interlock switch which are not close properly will effect the voltage to the motor..

May 28, 2010 | Brother MFC 9880 All-In-One Laser Printer

1 Answer

Error message 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Feb 14, 2010 | Brother MFC 8440 All-In-One Laser Printer

1 Answer

Machine error 71


This error means that there is a scanner motor error. Try and remove the error by following these steps: Press MENU *,2,8,6,4. The machine beeps for approximately 1 second and will display "MAINTENANCE" on the screen, indicating that it is placed in the initial stage of the maintenance mode, a mode in which the machine is ready to accept entry from the keys. Now you are inside the simulation, Press 01 to reset the error status. After that press 99 to exit the simulation.

- Pressing the 9 key twice in the initial stage of the maintenance mode makes the machine exit from the maintenance mode, restoring it to the standby state.
- Pressing the Stop button after entering only one digit restores the machine to the initial stage of the maintenance mode.

If the error comes back call Brother support, here are the contact details:

7777 North Brother Blvd.
Bartlett, Tennessee 38133

Phone: 1-877-BROTHER (877-276-8437)
901-379-1215 (fax)

Monday-Friday, 9:00am to 8:00pm Eastern Time

Oct 27, 2009 | Brother MFC-8840D All-In-One Laser Printer

2 Answers

Mfc9880 machine error 71


error 71 is a problem with the polygon motor which is in the laser unit. This error usually means that you would need the laser unit replaced.
I'd suggest calling out an engineer.

Dec 12, 2008 | Brother MFC 9880 All-In-One Laser Printer

1 Answer

Machine error 71


Error code 71 -- ( Polygon motor does not synchronize with the reference clock. ) What ever that means - hope that helps.

Mar 20, 2008 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Machine errror 41 of brother mfc 3100c


Hi,

Error 41 is common problem for all Brothet MFC printers.
To fix it, you have to change the Print heads of your printer.If your printer is still under warranty, call Brother 1-800-276-7746(Voice) 1-949-859-2272 (Fax)
and get yourself a new Printhead "free of cost".

Feb 11, 2008 | Brother MFC 3100C All-In-One InkJet...

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