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Fax/lazer printer problem

On my brother fax/lazer i keep getting machine error 71 what is this and how can I fix it?

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71, Polygon motor does not synchronize with the reference clock
This means you require a replacement scanner/printhead

Posted on May 17, 2008

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3 Answers

What is machine error 71 How to fix it?


Error 71 on a MFC-9600 means there is a problem with the motor inside the printer.
You can try unplugging and waiting a few minutes, then plugging back in again.
If it is still coming up with the error, if its still under warranty Brother will replace/repair it for you, otherwise you will have to pay Brother for the repair cost.

Mar 05, 2011 | Brother MFC 9600 All-In-One Laser Printer

1 Answer

What does an error 71 mean? (brother fax machine)


The error code 71 indicates a problem with the scanner motor for document feed. Could be timing problem, or motor problem. If tries to feed documents probably timing, no feed motor.

Feb 07, 2011 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Brother 4100 appear machine error 71? why?


The error 71 indicates to "Unplug unit, and call Brother" after calling Brother they will refer you to an authorized dealer for repair which costs more than a brand new unit.

please rate !

Apr 11, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Error code 71


That is a laser alignment issue...
You might get lucky:

1. unplug printer power cord from wall or powerstrip.
2. Turn ON printer (without the powercord plugged in).
3. Plug in powercord and turn ON printer again.

If error code 71 remains .... repeat above steps.... but I would advise replacing ($180 ~ $240) instead of repairing ($150)...

Hope this helps!


Sep 09, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Mfc9880 machine error 71


error 71 is a problem with the polygon motor which is in the laser unit. This error usually means that you would need the laser unit replaced.
I'd suggest calling out an engineer.

Dec 12, 2008 | Brother MFC 9880 All-In-One Laser Printer

1 Answer

Brother 4100 fax error code # 71


Error 71 is a laser scanner error.

Inkworks
866-381-0541

Nov 19, 2008 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Machine error 71


Error code 71 -- ( Polygon motor does not synchronize with the reference clock. ) What ever that means - hope that helps.

Mar 20, 2008 | Brother MFC 9700 All-In-One Laser Printer

1 Answer

Machine Error 17 Brother


I am assuming that you error listed above is actually a "Machine Error 71" not a 17 as their is no such 17 error. The error 71 is a problem with the Polygon Mirror (laser scanner). The scanner is going to require replacement. The part is available at Seattle Platen, Dale 1-800-221-2388.

Hope that helps you.

Feb 21, 2008 | Brother FAX-8360P Plain Paper Laser

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