I am having a similar problem to one posted earlier, however, I'm using Windows Vista. The problem is that color in my document is remarkably different than the 8200 prints. I have a jpg of clouds on a blue sky at the top of each page. When printed it is either dark blue-grey (using the RGB or Auto setting in TecColor) or dark turquoise-green (using Vivid setting). Reds are dull, best on RGB setting.
My color ink jet does a much better job, and i took my Publisher file to Staples and they printed a great looking document which looked better than it did on the screen.
I'm beginning to regret my purchase of this 8200. Is there anything you could suggest to help get the "blues" in line?
BTW, the Vista driver cut out a lot of function so i downloaded the XP driver and it seems to work fine. i used this printer on my XP machine before upgrading.
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There is a procedure called Tec Color correction. Go to Xerox.com. Click on support and drivers. Enter 8200, then search. then click support again, then in the search box enter tec color and it will give you the step by step directions. If that does not work then you would most likely have to replace the print head. If your using non xerox ink, then you may want to try replacing the ink with Xerox brand ink and purging out the old.
I have the same exact problem. I just switched to a mac and the colors are awful. I tried from 3 different macs at work, trying different combinations of color profiles, settings, etc, and the colors always look completely off. Blues are magenta, bright red is a dull reddish, orange is completely brown. It looks like Xerox decided to not even try to make this aspect work with the Mac. This is on the latest Mac book Pro, running Snow Leopard, to a Xerox Phaser 8560 DN.
Have you gone to Xerox.com and clicked Support and Drivers.
In the box that appears type Phaser 8200. The click the red drivers and downloads. Then scroll down and download the jet snipit files.
Then run it as the directions tell. It does a specific jet cleaning that may restore the blue.
Also have you tried to subsitute any jets? The jet substitution comes up in the remove light stripes area. There is a test pattern that prints out with the colors and jet numbers. You then substitute the jet number with the blank square.
You can try those, but with an 8200, I strongly suspect the only thing that is going to correct the problem you have it to replace the print head itself.
I will say also, that is a very expensive part.
The Phaser printers that are toner based now. They produce the best quality color print available. The toner particles on those now align, and are not just placed on the paper "close" to correct. They do it perfectly.
If exact and outstanding color is what your looking for I would look in that direction to be honest. A new print head for a 8200, is over $700.
Try the snippet cleaning, jet substitution and if those dont help, more than likely , I would say 98 percent chance your print head is needing repalced.
You indicated you used the different color settings. Does that include tek color correction?
At the Xerox.com site look into that under support. In the support area type in blue then follow the incorrect color items.
Wish I had an exact answer. In a way there is, but you have to try the snippit and substitution modes to verify the print head will not clean itself properly.
That actually should make magazine quality color.
What are you experiencing? Do the colors not match? Are there smears or light streaks?
I will gladly work with you to revolve your problem, I just need a frame of reference to start.
Let me know.
You may simply need to download and install a different driver.
They are on www.xerox.com you should be running the PS version of a driver for better graphics.
The first obvious question is, "Does it have blue ink/wax?"
Is it displaying any errors?
Have you tried the Xerox support site? They have a fantastic utility that can connect to your printer and diagnose many problems. Here's the URL for the utility:
They also have a wealth of information in their knowledge base. Here's the URL for the support page for the Phaser 8400:
Did anything happen before the blue quit printing?
Have you tried running a cleaning cycle?