Question about ASUS A7N8X-VM Motherboard

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Usb ports not working

Hey,
just built my first computer and cannot find any help out there for this problem. My onboard usb ports do not work. neither does the on-board audio or the midi. i just installed the "all in one driver pack" from the asus website and usb, audio and such are showing up in the device manager now but they still don't work. i've check the bios and cant find anything useful there. i plugged in a pci card with 2 usb ports and that seems to work, but they are only usb 1.0. dont know where to go from here, any help would be appreciated.

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  • stilla May 15, 2008

    hi there and thank you for respoding to my post. as far as yellow ! there is only 1 and i belive it is from my mp3 player. there are several items in the DM that show generic drivers but that should be ok i would think. the pc uses windows xp pro service pack 2. i wouldnt use vista if i was paid to do so. i am only remoted into my pc at this point and cannot reboot until i get home. i have the following .net framework installed: 1.1, 2.0 service pack 1, CA, CRT, 1, winforms, 2, asp.net, preXP, Dr. Watson and CLR if that helps. i've rebooted after installing them. i have downloaded the driver/application from the asus link that you provided. in my device mngr, i do not see the "AC'97" driver to uninstal. i think that a generic windows driver may be already loaded into it. there are the following entries under "sound, video and game controllers": audio codecs, creative audioPCI (es1371,es1373)(WDM) - my soundblaster pci card, legacy audio drivers, legacy video capture devices, media control devices, Nvidia nforce Audio Codec interface, video codecs. i was successful in getting the pci soundblaster card to work and i get sound. sound really is good enough for me to keep the card in. the only problem now is that i have no on board usb ports. as i am not able to reboot, i cant get into my bios yet and will do so when i get home. after i get the plug and play os to no in the bios, i'll let you know how it went

  • stilla May 16, 2008

    hey, tried to make the change in the bios for plug and play os but it was already set to off. i do have 1 ! in my device mngr on "gmae port for creative" it still there even after i remove my mp3 player. i've tried to install the drivers that you suggested to that device but it will not accept them. anything else we can try at this point or do you think the usb ports are toast?

  • piusho Aug 07, 2008

    I have sound input ok out put not working

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Dear sir,
I have a problem of voice of my PC
I have a Creative Audio PCI (ES1371,ES1373)(WDM) Audio devices
please send a link to download these drivers free for my PC
A lot of thanks to u
thanks

Posted on Sep 28, 2008

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Hi stilla, when you were in the device manager did you notice any yellow ! points? This is important for me to know, & will come in handy for re-installing you're audio driver software.
Since you setup this board I'm guessing you installed Windows XP (Home or Pro). (If you installed any version of Vista let me know because Vista is famous for loosing USB ports & CD-ROM drives). Vista will need other suggestive steps to repair.
It is suggested that you run windows update service. This is needed not only for security patches but also for USB ports and other devices connected to you're system. I'm hoping after you updating windows you're USB's will function. When installing update & you will come across .Net framework versions, please install only one at a time. Please do not sip any because there are updates for the update. When you finish updating you're system through windows update service, do not install service pack 3. Wait until these other problem has been addressed.
After the last Win update restart the system (Even if windows does not ask you to). Go back into & run windows update service again. (Choose Custom update this time).
After windows finishes checking you're system, look to the left side of the page. You are looking for hardware updates. If there are some, download & install. Next, restart you're PC and enter the bios. (Press the delete key every 2 seconds until the bios main menu opens). Set Plug & play OS to No. This will be within the Advanced menu.
This allows the bios to set Irq’s & DMA's instead of windows for the basic input & outputs of the motherboard. Pages 2-11 in you’re manual. (This has nothing to do with speeding up or slowing down the computer).
Click on this link. http://support.asus.com/download/download.aspx?modelname=A7N8X-VM&SLanguage=en-us
This will load Asus drive site for you're A7N8X-VM board. Click the + sign next to Audio. Create a folder on you're desktop & name it Realtek. Download the driver for you're OS & save the driver in the folder you created. The file alc650_wdma341.zip is compressed. You will need to uncompress the file & keep the uncompressed files within the same folder. If you do not have WinZip you can download a free 45 day trial version into you're PC. Free download:
http://www.download.com/WinZip/3000-2250_4-10003164.html
Once WinZip is installed right click once on the file alc650_wdma341.zip. A pop-up window will open, slide down to WinZip & left click, Extract to here. Open add/remove programs. Uninstall the sound driver AC'97. Restart you're PC. When windows finishes loading, open device manager. If there is a yellow ! point within Sound, audio and game controller, right click on it once. Than left click update driver. Windows hardware wizard will load. In the first window click No, not at this time. Click next. Click the circle, Install from a list or specific location & click next. Click in the box Search removable media, (This will remove the green check mark).
Than click the Browse button. Go to & open the folder you created (Realtek).
Click once on the folder WDM, than click OK. The downloaded driver software should install.
Windows sometimes just doesn't install some devices as it should & installing through device manager seems to work much better. Close all opened windows & restart you're PC. If you're sound still does not function than the onboard, integrated sound chip is defective or you're speakers are bad. You're board is beyond Asus 3 year warranty period. You will have to buy a PCI sound card to regain sound for you're system. I can suggest a replacement sound card from these links.

http://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=290241
or
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1567045&CatId=2771

Please let me know if the above suggestions have made a difference? Post any errors, problem or failures. If anything does not go well, explain what did not work so I can possibly help you farther. It's my goal to get you're system to function.

Good Luck!
Mike


Posted on May 15, 2008

  • Mike Peluso
    Mike Peluso May 16, 2008

    Hi stilla,

    My suggestion. (This is what I would do if I were repairing this board). A complete format & re-install Win XP Pro. I would use the CD-4-in drivers or down load the drivers from Asus. I would install the LAN driver first so I would be able to connect to the internet. The goal is not to have any generic drivers installed. Though this will take some time to perform it will also tell you weather you're board is slowly dying (I do not think this is the case or drivers did not install properly from the last setup of windows). It is very odd for onboard USB's not to function or not be seen by either bios or operating system. If you decide to do this, disconnect any add in cards. Re-enable (through the bios anything that may be turned off other than the PNP OS setting). Use the manual to help you while checking every setting on each page. You want to use the integrated devices on the board. Some of these devices must be enabled within the bios.

    If you have two hard drives installed in you're computer, use the second drive to back up you're personal data. Things like:

    User Name\Favorites, User Name\My Documents, User Name\Application Data\Microsoft\Address Book &

    User Name\Local Settings\Application Data\Identities. These hold most of you're personal data which can be copied back to you're system after windows has been re-installed.

    Bottom line you do not want to see any generic drivers within the device manager. Once removed with real Asus drivers, you're system should function as it is supposed to.



    Mike

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