Question about Disney Mix Max Digital Media Player

1 Answer

White Screen When I turn on the device connected to the computer or not all I get is a white screen. I have pushed the reset button and also updated the firmware. Still all I get is a blank white screen can anyone help me with this?

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  • Anonymous May 20, 2008

    when I ignite my Disney mix appears of normal way and suddenly puts myself I what is a screen in target and when extinguishing it and enceder it returns to appear the screen in target, but I leave some minutes it appears normal again and again the screen in target

  • montmont Jun 25, 2008

    I have the same problem so if anyone can help me please let me know.

    www.montmont@suddenlink.net

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  • 93 Answers

They have a one year warranty on the products so I'd suggest contacting Digital Blue customer service for a warranty replacement. That is if you're still within the one year warranty period.

Posted on May 20, 2008

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--please help. i pod 4gb silver has white screen. does not turn off i hear 2 beeps. it stays on with white screen. What do I do?


Hi leahschecter

***White Screen of Death***
This is probably caused by not allowing the firmware update to finish the installation before disconnecting the iPod.
Try these steps.
Reset the iPod:
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons for 10 seconds (until the Apple logo appears).
3.You may need to repeat the reset several times.
If the reset doesn't help, then put the iPod into forced disk mode.
Put iPod into Disk Mode:
Apple suggests that you ensure your iPod is charged before following
the next step. How exactly you check a charge on an iPod screen that
is completely white has yet to be revealed. But hey, give it a shot
anyway. Plug the iPod into a high-powered USB port, let it sit for 2 hours, then disconnect it. If you have a wall charger, plug in the iPod, then follow these steps while it is still plugged in.
1.Turn the Hold switch on, then back to off.
2.Press and hold the Menu and Select buttons until the Apple logo appears
3.Immediately switch your figures to press and hold the Select and the Play/Pause buttons until "Disk Mode" appears at the top.
For a lot of people, this solves the problem. Connect the iPod to the computer and (assuming it shows up) reset the iPod again to get it out of Disk Mode.
If at this point you still have the white screen,
restore the iPod using the restore function in iTunes under the Summary tab (this will erase everything on the iPod and put it at factory
settings).
Don't disconnect or eject the iPod until the store is totally done.
After you think it's done, wait another five minutes.
Please take time to rate Me
Bud

Nov 25, 2012 | Apple iPod MP3 Player

1 Answer

Ive followed the resets ive tried the updates and i still have a white screen if i could atleast get sound thn id be happy, but i picked my fuze off a dresser one day turned it one and itwas stuck on the...


My Sansa Fuze sometimes goes to the White Screen of Death too--
1) Turn it on, get the white screen, then hold the 'off' button in the up position for up to 20 seconds to force it off. Wait 20 more seconds, then turn it on again.

2) You may have to reformat your player--
If you have a copy of the 'Sansa Updater' software on your computer, page 17 of the user manual says that reformatting the player is possible through commands from your computer. If your player is recognized by the computer, this could also work.

Sep 23, 2011 | SanDisk Sansa Fuze MP3 Player

1 Answer

I was listening to music with my mp3 sandisk dansa 3260 (4 GB) and it just stopped playing music and turned of and when i turned it on again the screen kept going black and white black and white ......


HI, When an mp3 player malfunctions,is usually caused by VIRUS that has affected the functions of the mp3 player..To fix the problem,you might to First rest the mp3 player and after resetting the mp3 player and it stills malfunctions, youmight need to update the firmware of the mp3player...


To reset the mp3player :

Instructions

Reset via command

Push the "Power" switch downward into the "Hold" position.
Press and hold the "Menu" and "Record" buttons at the same time until the device resets.
Push the "Power" switch upward all the way to turn it back on.


Reset via switch

Grab a steady hold around the device.
Push the "Power" upward and hold it there until it powers off.
Power the device back on by releasing the power switch and then pushing it upward again.

Force reset via power-cutting
Unscrew the screws on the back of the device (or simply push the lid off if it is a model without screws.)
Take out the batteries from the slot and wait until the screen goes black.
Insert the batteries the same way they were mounted and attached the lid again.
Push the power switch upward to turn on the device.

Tips & Warnings

A good idea to stop Sansa devices from freezing is to always make sure that the player's firmware version is up-to-date. Download the firmware updater software from the Sansa website (see link in Resources).

To update :

Updating the firmware of your Sansa MP3 player is easy, and it will correct problems with the original software, and even add new features. Follow the instructions below to bring your device up to date. If you have any questions about the process, please consult the Sandisk website and support forums for more specific information. Links to these sites are provided at the end of this article.

things you'll need:

* A Sansa MP3 Player
* A Computer with an Internet Connection

instruction:

Automatic

Verify that the player is fully charged.

Verify the the player is unplugged from your computer.

Go to the Sandisk support site, linked below, select your player, and download the Sansa Firmware Updater software. Follow the instructions for installing it on your computer. If you need them, you may also download user manuals for your or watch how-to videos on updating the firmware.


Put the player in MSC mode. Go to the settings menu, select the USB submenu, and then select MSC. Some players with early firmwares do not have the USB options in the menu. If this is the case with your device, then there is another way to force it into MSC mode: Put the device in "hold" mode by sliding the hold switch until orange is visible. Next, press and hold the left (rewind) button until the screen changes. Go to the next step.

Plug your Sansa player into your computer and wait. The Firmware updater should launch automatically. Follow the prompts to update your player. Be certain not to unplug your player until the updater is finished. The software will tell you when it is safe to disconnect.

Tips & Warnings


If the above does not work for any reason, there is another way to update the firmware, by manually installing the necessary files. Consult the official support forum for specific instructions for your device. See the link below.


Be sure not to unplug your device while it is being updated. This could permanently ruin it.

Hope it helped...

May 16, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

Blank white screen


Hello,

Did you try gently pushing the tiny RESET, with a narrow pointed object like a paperclip on the back side ?

01a0fc5.jpg RESET pin hole back side ( 8 ) .

Manual for the MP610 in pdf format:
http://www.cobyusa.com/files/manuals/MP610_MN.pdf

Jun 01, 2010 | Coby MP-610 MP3 Player

1 Answer

My e260 gets to the refresh database screen and starts to fade out to a white screeen and restarts


1: RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
2: Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.
This is what it states in the manual for the 260 sansa Page 29
3: Recovery Mode also resets system settings when unplugged... lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Start the update software

Apr 05, 2010 | SanDisk Sansa e260 MP3 Player

6 Answers

White line of death


Press "volume -" button while u connect it to pc and download the firmware upgrade from sony site....run it and u're done....

Jun 30, 2009 | Sony Walkman NWZ-B135 MP3 Player

1 Answer

White lines on the screen


It could be a hardware issue requiring replacement, but here are the things you can try to narrow it down:
1. Make sure the hold/lock is not engaged
2. Reset the player
3. Run an Updated using the latest version of the Philips Device Manager from Philips website
4. Run a Repair in Philips Device Manager

Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.


If these methods fail, call Philips to see if you are still in-warranty.

-Tha Mp3 Doctor

Mar 12, 2009 | Philips GOGEAR SA6045 MP3 Player

1 Answer

My sansa is not working


You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Dec 21, 2008 | SanDisk Sansa m240 MP3 Player

4 Answers

My Creative Zen has a white screen but syill plays music


http://www.youtube.com/watch?v=a8g0sh7pc54
1. Fully charge the unit
2. Get a song to play
3. Lock the device
4. Wait for black screen and leave it like that for 20 seconds
5. Hold the play/pause button down and move the side switch out of lock mode, then push all the way down (like you're turning it off) and release (back to middle position)
6. Release the play/pause button

Sep 19, 2008 | Creative Labs Zen Digital Media Player

1 Answer

Wont show anything but white screen


hello,

try connecting the device to your computer, go to 'start' button, go to 'my computer' right click the 'removable disk' drive, click format, and follow formatting instructions. this will erase all the data on the device, disconnect mp3 player ,reset the device with reset hole on the back of the unit. reset whole actually renews the firmware on it, so it should restore the screen.

Aug 22, 2008 | Coby MP-C7085 MP3 Player

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