Question about Mitel 5330 IP Phone

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My message light is flashing even though I've cleared all messages

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Hello,
There might be another voicemail box associated with your extension. Hang-up the receiver and press the voicemail button. It should tell you where the voicemail is sitting. If you do not know the passcode for that voicemail, have your system admin take a look at it.

Posted on Oct 13, 2014

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Posted on Jan 02, 2017

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Break it? :-)

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My message light is lit SOLID and only follows the ring, so you must be talking about the FWD/DND light.

The Forward condition can be cleared, but you will lose the call forwarding to voice mail. The light can be programmed by your installer to be solid, instead of flashing, but the installer will have to do that.

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