Question about HP Pavilion dv1000 Notebook

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Want to start over!

Hi there- my husband has a HP Pavilion dv 1000.  Recently when we start it up, it takes ages.  Sometimes it just sits there with a black screen and never starts up... Anyhow- we are guessing that it's a virus- but none of the 4 programs that we have installed have found anything, and neither of us are computer masters.  So- we are thinking that our best bet is to reformat the machine and start over.  BUT- we're not sure if the computer has start-up CD's that we'll need.
So- can anyone tell me if this laptop needs start-up CD's that we need to get?  The last thing we want to do is start to re-format it, and then be stuck with a useless machine!! Thanks loads

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Hi,

In HP you have an option of creating these recovery cds yourself :

Here is the link to know how you can do that : 

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00608578&lc=en&cc=us&dlc=en&product=435618&rule=20709&lang=en

Or

http://tinyurl.com/5bkrfq

And the instructions on how to install it also can be found here.

Good Luck.

Live, Love, Laugh.

Posted on May 15, 2008

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Posted on Jan 02, 2017

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