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Water supply in door of side-by-side unit does not shut off

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The solenoid that shuts the water on and off is defective and needs replacing. Located on the back of the unit where the water line enters the frig.

Posted on Sep 13, 2010


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Kenmore elite refrigerator water stopped dispensing from door

HI.CHECK WATER SUPPLY FIRST.then defrost fridge.if this basic fails u need to check 1-supply to valve 2-the valve itself 3-pipes 4 -microswitch.good luck ali

Jul 04, 2012 | Kenmore Side by Side Refrigerator

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I have replaced the water filter inside the unit but not it will not despence water.

It is very common on these units for the water line to freeze inside the freezer door. They did not insulate the door well enough. there was actually a recall on many models where they actually replaced the entire door under warranty. To determine this you need to remove the bottom kick panel and there will be a quick disconnect at the bottom of the freezer door. (to remove you need to kind of push the line in and then pull back out) Once this is disconnected close the freezer door and try to call for water. If you get water coming through the line to this point then you know its frozen inside the door. The only fix for this is to shut the unit down for 24 hrs with the door open to let the line thaw back out. If you dont have water to this point you will need to look at your saddle valve where the water line is tapped into your main line. It may be clogged up with calcium deposits. If you have an icemaker and its making full sized cubes this will most likely mean the issue is not with your water supply. Also if your dispenser has a little switch that slides back and forth to go from crushed/cubed/water it is common for these switches to go bad. Hope this helps let me know what you find.


Dec 15, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water continually drips from the freezer door water dispenser. it will stop if I shut off the water supply.Refrigerator is a 12 yr. old GE side by side

The lever you push for water does nothing mechanically to open any water valve. All it does is activate a solenoid coil on the water valve. The water valve itself is dripping like a faucet and needs to be replaced. To replace the valve shut off the water supply and disconnect the water line from the valve. Install the new one. Nothing to it.

Apr 29, 2010 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

GE Profile refrigerator side by side, water and ice through door. Ice maker works fine, water will not shut off. Had to turn water to frig off.

The water inlet valve on the back where the water supply connects to the unit is stuck open. You may can clean the valve out and get it to closing or just replace it.

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1 Answer

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Apr 28, 2009 | GE GSH25JFR Side by Side Refrigerator

1 Answer

Water Dispensor leaking - HELP

shut off for the water supply igenrelly under the kitchen sink or in the basemant. no need to shut off main water supply to home. only to the unit itself

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is the floor of the freezer a sheet of ice? if so the defrost drain hole is clogged.

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Wow, what I job "i know". Even though its a new door it is possible for the sitch(#13) to be burned out. Also look at diagram. you may have bumped something loose! goodluck dd7d24c.jpg

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1 Answer

Water leaking out of freezer door water dispenser

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