I dropped my phone in water. It was retrieved in seconds. I can receive calls and hear just fine. I am unable to access any controls on the screen. Please, help. The sticker in the back is still pink.
Thanks for visiting FixYa!
First, the sticker color doesn't always indicate whether your phone has water damage.
The first thing you need to know is that water - even fresh water - contains salt. And, salt is an excellent conductor of electricity. Even when the water evaporates, salt deposits remain. Even a very small amount of salt will cause the electronics in your phone to short circuit thereby keeping you from using certain features on your phone.
We run into this problem all the time here at the shop. It has been our experience that even if the phone is properly serviced and begins to work properly again, the fix is short lived. The phone usually begins to become non-functional a short time later (maybe a week - maybe two weeks later.)
I recommend that if you carry insurance on your phone with your cellular provider, that you submit a claim for a new phone. If you don't carry insurance, contact your cellular company and tell them your phone has water damage and see if you are eligible for an upgrade. If you are, you can get a new phone at a substantial discount. If you're not eligible, they may make an exception
I would however, strongly recommend that you not waste your money on repairs, under the circumstances.
Feb 16, 2011 |
Samsung Eternity Cell Phone