Question about Lexmark X5150 All-In-One InkJet Printer

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I have an error: "hardware error 0502" Can I fix this?

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I have a Lexmark 5150
Hardware erro 0502 can I fix this

Posted on Sep 14, 2010

6 Suggested Answers

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Posted on Jan 02, 2017

jbreth
  • 69 Answers

SOURCE: Hardware error message

Here is a link to the error code that you are receiving and it includes a troubleshoot. http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=true&docid=3448BE8E41616B39E040A68F5B28300D&journalid=18CBB4A8572211DCAEB7A5F38B3D0A57&l=en&s=dhs Hope this helps:) Jason

Posted on Aug 30, 2007

namzyanzy
  • 435 Answers

SOURCE: my lexmark x6150 says hardware error 0502

Hardware Error 0502 on LCD Display


Cause
The encoder strip may have gone out of range of the sensor, or it might be dirty.
Resolution
You need to check the encoder strip on the printer. This is a clear strip running the length of the printer, above or behind the cartridge carrier.
Check the encoder strip

    1. Switch off the printer using the power button.
    2. Disconnect the power cable from the back of the printer.
    3. Leave the power cable disconnected for 30 seconds.
    4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
    5. Take out both cartridges.
    6. Place an index finger on the encoder strip on either side of the cartridge carrier.

      pattlnk_1212009_1453-encoderstrip.gif

    7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
    8. Lightly press the strip first to the rear and then forward, if necessary.
    9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.


      pattlnk_2212007_1057-contacts%20reduced.jpg
      Click here for an enlarged view. The contacts on the back of the cartridge carrier are the ones you need to clean. IMPORTANT: Use a dry tissue.

    10. Reconnect the power cable and switch the printer on again.
    11. Perform the hardware test, first without the cartridges and then with both cartridges. Click on the applicable article link below.

      How to Perform the Hardware Test on the Lexmark X5150
      How to Perform the Hardware Test on the Lexmark X6150/X6170


    12. Make a standalone copy.
    13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

Thank you

Posted on Feb 14, 2009

  • 547 Answers

SOURCE: how do i fix hardware error 0502 on my dell

There is a shiny steel bar inside the printer, and the ink cartridges move up and down this bar to print on the page. If this bar gets gunked up from stray ink or paper dust, then the motor strains to move the print heads back and forth, and you get this error.

Fixing it is simple. Take some kleenex, and with power unplugged, clean the bar very well. Then Spray some WD-40 on a Kleenex, and lubricate the bar by wiping the WD-40 kleenex on the bar.


If this helps, be sure to hit the "thumbs-up" for me!

Posted on Dec 27, 2009

pineworks
  • 4041 Answers

SOURCE: Hardware error code 0502 how to solve this


Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Posted on Feb 25, 2010

Testimonial: "thank you very much.sofar it works !!!! 4 stars !!!!"

pineworks
  • 4041 Answers

SOURCE: My dell A960 printer has hardware error 0502.How

Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Posted on Mar 02, 2010

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1 Answer

What does "Hardware Error 0502" mean?


The shaft that the ink cartridges travel back and forth on get buildup on it. If you clean it, your problem should go away...


Your answer and fix is here:


http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Jan 21, 2011 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

Nov 30, 2010 | Office Equipment & Supplies

1 Answer

Error code 0502 hardware error on dell printer


i once fixed the hardware message by putting the tape back on the back of the cartridge...then fixed the perpetual paper jam message...

Feb 19, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

My dell A960 printer has hardware error 0502.How


Dell A960 All-In-One InkJet Printer
Error 0502 and 0504
Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | Dell A960 All-In-One InkJet Printer

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Hardware error 0502


Follow the instructions on this Lexmark link to fix error:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:133:0:0&docid=ENUS16536


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Mar 01, 2009 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Hardware error message


Here is a link to the error code that you are receiving and it includes a troubleshoot. http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=true&docid=3448BE8E41616B39E040A68F5B28300D&journalid=18CBB4A8572211DCAEB7A5F38B3D0A57&l=en&s=dhs Hope this helps:) Jason

Aug 30, 2007 | Dell A940 All-In-One InkJet Printer

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