Question about Kenmore 49972 Front Load Washer

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Code F70 appears on washer. Door locks and will not allow me to open even after I unplug machine.

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The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.

If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.


Be sure your unit is plugged into a 3 prong grounded outlet as well.


F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Sep 13, 2010

  • Keith Smith Sep 23, 2011

    My Kenmore is just about 2 years old and got F70. I followed your suggestion and called Sears Service. A service technician stoped by yesterday and quoted it would cost $600 for the part alone. Unbelievable. I rather to use the money to get a new one.

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Washer sets code F70


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My maytag commercial washer display a code F26


This error code indicates that the door needs to be opened and closed.
The F26 code may appear the first time you try to use the washer. Open and close the door to clear the display.
The F26 code may also appear if the washer has run three cycles without the door being opened. Open and close the door to clear the display.
If opening and closing the door does not remove the error display, press Pause/Off or Pause/Cancel twice.
If Pause/Off or Pause/Cancel does not work:
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Oct 23, 2012 | Washing Machines

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I got an F70 code . After unplugging the machine and then plugging it back in, I now get an F71 code. What to do?


Hi.

Please read the tip below, explaining how to fix F70 and F71 problems. The comment applies to Whirlpool built kenmore washers like the one in question.

F70 and F71 are two logic board error codes that point at a communication error between the main log...

Regards.

Ginko.

Oct 16, 2010 | Kenmore Elite HE5t Washer

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I'm getting an F70 error code. Unplugged the washer once, which allowed 1 load of laundry to be completed. Then the effor code came back - which does not allow any thing else to happen. My book does not...


Hi


Thanks for using FixYa. Error F70 is Central Control unit Heartbeat failure. If a Central Control Unit Heartbeat Failure is displayed, no communication is detected from the Central Control Unit to the User Interface. To resolve this issue you’ll have to:

1. Check for continuity of the User Interface harness.
2. Check wire harness connections to the User Interface and the Central Control Unit.
3. Replace User Interface if drum is rotating.
4. Replace Central Control Unit if drum is not moving



Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Aug 27, 2010 | Washing Machines

1 Answer

Shows f70 and the door won't open


First there is a way to open the locked door and get your clothes out. On this model of Kenmore front load washer you can manually release the door lock.Unplug the washer from power. Remove the front lower inspection panel (see the first image), and reach up to the bottom of the door lock and pull down on the small teardrop tab. This will unlock the door lock and allow you to get the clothes out.
The F70 error is a control failure that occurs when a signal from the main control to the interface (touch pad) is not detected.
This can be caused by a loose harness connection at the interface or main control. The image below will show how to remove the top so you can check for lose connections. Be sure to unplug the washer first.
The F70 is an internal control problem. It can be caused by a failed central control board or an interface problem. The way to determine which part is bad when the error occurs is as follows:
  • If the error occurs when the machine is running then the problem is the interface.
  • If the error occurs when the washer is not running the problem is the central control unit.
The control and the interface are available from the following link: Sears PartsDirect . Use your model number to order the correct part for your washer.

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Door is locked and get error code do


Hi,
Check out this tip that I wrote, it will tell you how to get into the washer manually...

http://www.fixya.com/support/r3864434-washing_machine_door_jammed

heatman101

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What is code f70? washer wont start.


According to the Whirlpool cabrio / oasis manual

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} (F70)
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