Question about HP Photosmart C4280 Aio Printer

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Scan & copy problem

Help! the message reads scan failure unable to copy or scan what is wrong

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  • Anonymous Aug 14, 2008

    I have the exact same problem as well!

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1 Answer

"SCAN FAILURE UNABLE TO COPY OR SCAN."
I have the same problem.

Posted on Jun 02, 2008

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  • 2 Answers

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

1 Answer

My printer gives me a message of scanner failure. Unable to scan, copy or fax. What should i do?


I think you must delete the drive and reinstall anew drive for it

I hope it can help .

Oct 04, 2010 | HP OfficeJet J4580 All-In-One InkJet...

1 Answer

Hp 4700 has come up with message scan failure unable to scan or copy


Open the given below link and perform all the steps in that:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611346&cc=us&lc=en&dlc=en&product=3794615

If your issue gets fixed, please come again to give us a
vote which will really motivate me to help people in
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May 10, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

When attempting to scan document or copy a document on Photosmart all in one seriers I receive an error message "Scanner failure unable to scan or copy"


try to remove and re install driver, and look into device manager if scanner detected. if not restart you pc and when found new hardware popup browse driver manually.

Apr 10, 2010 | HP Photosmart 3310 Printer

1 Answer

Message says "Scanner Failure" and "Unable to scan or copy"


Obviously its scanner error,the whole scanner assembly needs replacement.It could be the bulb or the scanner board, but upon replacing it needs both.

Sep 17, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Unable to print or scan - copy only


that is a networking problem the fact the you can copy eliminates the possibility that there is something wrong with the printer / copier

Mar 25, 2009 | HP Office Equipment & Supplies

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