Question about Avaya 4610SW IP Phone

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We bought an avaya phone system from a company that folded. One of the 4610Sw IP units is locked though... cannot be configured. The company we bought it from is already out of business so we can't seek help from them. what should we do?

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What does the IP phone say?

Posted on Sep 14, 2010

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Posted on Jan 02, 2017

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2 Answers

Enable mute button on avaya


Press it. There is a button below the headset button on the 5610, labeled MUTE.

Aug 15, 2012 | Avaya 4610SW IP Phone

1 Answer

Can an external ringer be installed on a avaya 4610sw ip phone and what do I need?


Not on the phone directly, but you can add an analog extension to teh system to ring a bell.

Depending on what system this phone is hooked up to, you could do some coverage to make it ring with a group or a single extension.

Feb 15, 2011 | Avaya 4610SW IP Phone

1 Answer

When i call or get calls with my avaya 4610sw you can hear my voice but i cannot hear yours


What system is this on. Usually one way voice usually indicates an IP problem....

Oct 12, 2010 | Avaya 4610SW IP Phone

1 Answer

Password for avaya 4610sw


Talk to your system administrator. The password is set by them and can be anything....

Apr 17, 2010 | Avaya 4610SW IP Phone

1 Answer

Unable to conference in more than one external call using the Avaya 4610 and 4621 IP phone Is there a configuration item to enable this in CMS ?


the conference is not configured in the cms it is configured in the asa or cm and cms is just for reporting not for configuring any other ip telephony configurations.

Mar 09, 2010 | Avaya 4610SW IP Phone

1 Answer

I cannot forward all calls to my cell phone.


Which system is the phone on? You may not have permissions to forward out to a cell.

Dec 28, 2009 | Avaya 4610SW IP Phone

1 Answer

What is the default password for an avaya 4610sw ip phone when trying to change the extension number


Depends on what system it is on.

If an IP Office, there is no password, so when prompted, just press #.

If an S87XX server, you need to talk to the admin.

Oct 23, 2009 | Avaya 4610SW

1 Answer

The Avaya 4610sw phone will not find the main phone system an Avaya G350 it has been unplugged from the system and when it was plugged back in it would not find the router or system


It's probably a problem with your DHCP settings, if you try manually setting the IP configuration on the phone it should find the server/control unit, haven't used 46x series myself, but if you reboot the phone at some point it should give an option to configure manually, if you have another working phone you could get the IP configuration off that one, think you can find them somewhere in the option panel on a working phone.

Apr 22, 2009 | Avaya 4610SW IP Phone

2 Answers

Using AVAYA 4610SW IP phone


Answer to the second problem :-

1. The changes in the ring tone has to be made by accessing the Avaya server where the phones are registered.
2. Log in to the avaya server...... enter change station <station number> on the command prompt
3. In the personalized ring pattern field, you can select one out of the 8 available options by typing any digit between from 1 to 8.

4. The ring pattern of that particular station will change accordingly.

5. Keep the personalized ring pattern of all the stations different by assigning different digits against this value

Jan 13, 2009 | Avaya 4610SW

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