Question about HP Office Equipment & Supplies

Open Question

HP printer, HP photosmart C5140 all in one, printer, copier and scanner. has an error that says ink system has failed unable to print refer to printer documention Error: OXC 19a0035. I have no documention for this printer. I could still print by shuting the printer off and turning it back on, but now it shuts off and an error comes up along with the ink error, saying make sure you turn printer off with the on/off button. I always use the on/off botton and the printer turns on and off several time before it will stay on and after a half hour it has the same ink sys. error. do I need a new printer or can I fix this one? thanks for your help Keith

Posted by on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: Error HP Photosmart 3310. No strart print, no scanning...

I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?

Posted on Feb 20, 2008

Ad
antiochpc
  • 1314 Answers

SOURCE: How to load the new

Replace the ink cartridges (from the manual for the printer)

Follow these instructions when you need to replace ink cartridges.

To replace the ink cartridges

1. Make sure the HP All-in-One is turned on.
2. Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left.
If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area.
4. Pull the ink cartridge toward you out of its slot to remove it.
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, slide the ink cartridge into the empty slot. Make sure that you insert the ink cartridge into the slot that has the same shaped icon and color as the one you are installing.
6. Press down on the gray latch until it clicks into place.
7. Repeat steps 2 through 5 for each ink cartridge you are replacing.
8. Close the ink cartridge door.

Posted on Jul 04, 2008

leroyal
  • 2120 Answers

SOURCE: Lost installation disk for HP

www.hp.com in the support section/download section.

Posted on Dec 20, 2008

  • 2 Answers

SOURCE: Ink system has failed.

ok i got it...

Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”

Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”

Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)

Press and release the right arrow button until the display says “System Configuration Menu"

Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt

print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

if this doesn't work, i'd call hp support.

Posted on Mar 24, 2009

Joed911
  • 4338 Answers

SOURCE: Error 0xc18a0301

Error: 0xc18a0301 fix from HP tech support:

Let us perform some steps to isolate the issue and find a fix for it.
Please perform the following steps and let me know the message that will be displayed on the printer.
A. - Press and hold the “*” key.
B. - Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
C. - Press and release in sequence the “1”, “2” and “3” buttons.

Screen says "support" R0631M

Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.

Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.


Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

Is the error message still being displayed on the printer?


Print a self test page to check the functionality of the printer.
Press Setup menu on the All-in-One then scroll using the arrow key and select Print Report then select Self Test Report.


If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


Posted on May 21, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Photosmart D7360 ink system has failed. How do I fix this?


with 2 new cartridges installed, shut the machine off and back on again.

Jan 06, 2015 | HP Photosmart D7360 Digital Photo Inkjet...

1 Answer

Ink system has failed. Unable to print. Refer to printer documentation Error: 0xc18a0201


I have a HP photosmart C5180 all in one. It has an error message that says....Ink system failed unable to print refer to printer documentation error OXCa0501. By chance would you know what to do to fix it? Thanks

May 25, 2010 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

I have a Hp photoshop 3210 printer ink cartrage error empty or


I installed new cartriges, but my printer keeps giving me an error msg, Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error: Oxc18a0206. What do I do now?

Nov 06, 2009 | HP Photosmart 3210 Printer

1 Answer

Ink system has failed. Unable to copy, receive


normally in this scenario the whole printer needs to be replaced..

Oct 22, 2009 | HP Photosmart 3310 Printer

1 Answer

I have an Hp c5180 and I am unable to print.


Look here: http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp

Oct 04, 2009 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system failure


try selecting your printer in the control panel .right click on it.go to properties.select maintnence tab.select unclogg or clean print heads.etc.

Mar 04, 2009 | HP Photosmart D7160 InkJet Printer

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

48 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...