Question about HP Deskjet 6980 InkJet Photo Printer

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Printer shows "0ffline" but no option to put "online"

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Here's the approved HP solution. The first solution is a tool that solves the problem most of the time.

Posted on Sep 13, 2010


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Print driver (2228C PCL 5C) shows printer queue offline. How can I bring it back online? I have rebooted the printer. There dosen't appear to be an option on the print queue when going in as admin on...

Remove the data cable from the back or size of the printer. Turn the printer on and let it cycle. Then plug back in the data cable. It should show a green light by the cable if you are reconnected.

May 12, 2011 | Ricoh Aficio 2228C Copier

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Hp deskje d2360 printer showing offline error

On Printer and faxes, right click on your printer and unselect "Use printer Offline". If "Use printer Offline" is not select, then verify you USB cable.

If I could be of further assistance, let me know. If thishelps or solves the issue, please rate it and give a testimonialfor my response.

Mar 08, 2011 | HP Deskjet D2360 InkJet Printer

1 Answer


If the Lexmark printer creates any error message that shows offline mode, you might have to convert the printer to online mode. In order to turn on online mode select the start menu and click on the "Printers and Faxes" icon. This shows you all the printers and other devices that are connected to your system at that time. You might have to double click on the printer icon in order to change it to online. A pop up might come up while performing that and you have to go to printer option in the menu bar of pop up window and have to uncheck "Use Printer Offline."

Jan 20, 2011 | Lexmark E260dn Laser Printer

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Hplaser jet 1200 printer. without paper printer shows online and not printing anything

it is showing the status of the printer that it is online, you have to put paper in the paper tray so that it starts the printing.

Dec 31, 2010 | HP LaserJet 1200 Printer

1 Answer

Our HP 3100 All in One printer is "offline" when we check in the Control Panel under "printers". How do we get it back online?

Under printers, On the Hp 3100 model, right click on it, if it shows Use Printer Online then select that Option. Else if it shows "Use Printer Offline" it means to say that your printer is online.
Also check that whether the Power is On to the printer. Communication cable is connected. Proper printer port is selected.

Sep 05, 2010 | HP Office Equipment & Supplies

1 Answer

Receiving consistence "printer offline" message. Printer will not print although the printer is on and is properly connected. Have checked it with the pc and the laptop. The printer is fine. Is there...

Go to your Control Panel from the Start Menu. If your OS is Windows XP Click on Printers and other Hardware. Right click on your Canon Printer you are using .Scroll down to Properties. Click on Properties . It should give you the option to put the Printer in question "Printer Online". Click Printer Online. That should remove the option from Offline to Online .Then try to print from your Printer.

Jul 31, 2010 | Canon PIXMA iP1600 Printer

1 Answer

How do i put it online

Go to printer and faxes option and choose the printer model which you installed just right click on it you will see the option of use printer online.
Hope this helps. Please rate my response.
Have a good day.

Mar 17, 2010 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Want to install the printer to my computer and I have put the installation cd but I cant see it on the printer option it has got a lot of Olivetti but not simple_way

a different way to install your printer is by clicking into start, then control panel, insode control panel look for add new hardware, follow the onscreen options and it will ask you like,
"is this connected", then it will show you a list of diferent components, like cd rom, scaner, printer etc. if you see The printer just click on printer and use the option i have cd and select the cd drive. and it usually will go from rhere.

if after "xxxxx conected " scrool down until you see show all devices.
it wil show you a new window with a list of many different Brands.and devices, it will be an option like HAVE A DISK click on it browse to the cd, then locate the driver and select it. it will confirm the model number and you are good to go.

another maybe easy way is just connect the printer to pc, turn it on and let the pc find what it is !!!
then a windows will say New HArdware Found click here o something like that. it usually ask you to connect online to llok for the driver online, other times it ask you to look for the driver in by itself o you have the option to secet the cd drive so it will look for the printer driver on the cd only, and it will install a matching driver. and you are good to go !!

Oct 07, 2009 | Olivetti wireless All-In-One InkJet...

1 Answer

My printer will not print anything an shows itself top be offline on my computer. how do i get if back online

Right-click on the printer icon in control panel - there should be an option for printer to be either
ONLINE or OFFLINE. (assuming windows OS)

Jul 08, 2009 | HP PSC 1610v All-in-One Printer

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