Question about Western Digital My Book Home Edition 500 GB USB Hard Drive

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My WD external drive needs to be re-installed eevery time I boot up computer.

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Replace all the leads that attach to your hard drive including electrical extensions + IDE,SATA and the ones that attach from your motherboard to hard drive
replace them they are probably old and faulty ?
good luck

Posted on Sep 13, 2010

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1 Answer

External hard disk WD 500gb icon absent in my computer window?


Turn the computer off without the external hard drive being plugged in.
plug the external hard drive in a usb port, power up, the systems post boot up will find the drive and inform windows what hardware is installed.
When windows boots up, it will look at all the hardware and find the external hard drive, when windows finishes booting up you should be able to see the drive in my computer.

If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked. Get it from http://www.any-data-recovery.com
If needed,you can download it and scan your hard drive for free to preview whether your files can be recovered.

Mar 29, 2012 | Western Digital WD Elements Portable...

1 Answer

My WD 1tb harddrive is no longer showing up on my computer. When I plug it in to the USB my computer states the drivers are installed correctly but it is not showing on "My Computer" or any other...


Hello,

Connect the external drive to another computer and observe if it's going to work perfectly on that computer.

Which ever the case may be, here is what you need to do on your computer;

Insert the external drive into your computer

Go to device manager.

Go to the name of the external drive.

Right click on the external drive and click 'Uninstall"

Allow the external drive uninstall from your computer.

If possible uninstall every other device under the "Universal serial bus controller (usb).

Once this is done, disconnect/remove the external drive from your computer.

Restart your computer.

Wait a while for the computer to boot computer. Also whatever you have uninstalled from the device manager, might install automatically. Which ever the case maybe, make sure your computer has finished booting or installing any device before you attempt to insert the external drive into the usb.

Now insert the external drive and wait for the computer to install the external drive, then observe if it will open this time around.

By now it should open. But if it doesn't open, please let me know so that I may direct you further on what next to do.

I wish you good luck.

Regards.

Jun 12, 2011 | Western Digital My Book Essential Edition...

2 Answers

My computer don't start after connect with my WD


From the FAQ section of the manual:

Q: Why won't my PC boot when I connect my USB drive to the computer before booting?
A: Depending on your system configuration, your computer may attempt to boot from your WD portable USB drive. Refer to your system's motherboard BIOS setting documentation to disable this feature or visit support.wdc.com and see Knowledge Base answer ID 1201. For more information about booting from external drives, refer to your system documentation or contact your system manufacturer.

I hope this helps! Please rate my reply. Thank you.

May 31, 2011 | Western Digital My Passport Essential SE...

2 Answers

I can't access my wd external hard disk (passport )through (my computer) i can see it using windows disk management as unallocated partition...when right clicking..no options are active but properties


Hello

Have you tried accessing the hard drive on another computer?
Have you tried using a different USB cable?
Was the hard drive dropped or moved while it was plugged in?

Check the WD Site if you hard drive has warranty.

I hope this solves your problem and please reply if you need more help.

May 11, 2011 | Western Digital Passport WDXML800UE...

1 Answer

How do I disconnect (uninstall) a WD External Hard Drive from my computer? I am using a WD 3200AAK WD External Hard Drive and want to install a 1 TB WD External Hard Drive. I would like to use the old one...


External hard drives don't need any program installed on your computer to run. Your operating system Windows, Linux should handle it as soon as you plug the usb in your computer. The programs included in your WD external hard drive are tools to backup your data.

If you try to hook up your hard drive to a Windows prior to XP, maybe your computer will not handle it.

It is always safer to safely remove your drive using the green arrow icon in the lower right corner of your screen. This way, the drive is shut down properly and you minimize chances of fails when you plug it again on another computer.

Hope this helps!

Feb 08, 2011 | Western Digital My Book Essential Edition...

2 Answers

My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.


disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

2 Answers

EXTERNAL HARDRIVE NOT RECOGNIZED IN WINDOWS XP


Uninstall the driver and then reinstall. make sure the drive is not connected until the driver is installed.

May 30, 2010 | Western Digital Elements powered by WD 320...

1 Answer

My computer hangs when I start it up until I remove the WD 320 GB External USB connection - then it will restart ok. I have to then reconnect the hd. - what can I do about this?


It sounds like it is trying to boot from the external drive, go into the BIOS settings and disable boot from external device and see if that cures it.

Mar 30, 2010 | Western Digital Elements powered by WD 320...

6 Answers

External hard drive not recognized


I recenctly bought a my book 500 gig drive and it is usb.
the firsttime I plugged the usb cable in it worksed. I had only a 40 gig ide harddrive and so I ordered an internal 500 wd hard drive to replace it. The internal 500 gig is a sata drive. first I cloned the 40 to the sata 500 and then copied the external 500 to the internal. I mover the cables to then make the internal 500 sata my boot drive. The computer would no longer show the external e\when i used the windows explorer. the device manager said it was there and working with no problem but windows did not see it.
After several experiments with diferent configurations I have concluded my motherboard wasauto configuring the external and internal 500 drives as drive 0. Since the usb was detected first and was notthe boot drive then windows assigned the internal drive as drive 0 and since the usb drive was drive 0 also it would not work. windows ignored it. my solution was to return the ide as the boot drive and plug the sata into a slave port. with that configuration both drive are seen and work normally. It took me several days to find this arrangement. so since my sata ports are auto configure and the external has a sata connection i will install an esata port adapter and try to hook it up as a slave sata drive so i cab\n use my internal 500 sata drive as my boot drive.
sorry this was so long but it is my solution to what others may be facing.

May 12, 2008 | Western Digital My Book Essential Edition...

1 Answer

Help to fix WD external hard drive


Try and use hirens boot cd to breath new life into the drive. It may just need to be repartitioned and reformatted to resolve the problem. Hirens can be found through a google search and it's a free download. All you need to do is burn it to disk. Then enter your bios and make sure that you can boot from your cd/dvd drive. After that move through the hard drive tools and see what you can find wrong with it. More often then not you'll find the problem using this fine boot disk. However, if it doesn't work then there is one other possible method.

Download this from western digitals website.

http://support.wdc.com/download/index.asp?swid=1

it's a last resort method to trying to revive a hard drive. Sometimes it works. Most of the time the drive is dead and gone.
Good Luck!

Jan 02, 2008 | Computers & Internet

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