Question about Whirlpool WTW5560SQ Top Load Washer

4 Answers

Top load washer 5 years old with lots of heavy use: wash phase completed but now won't drain or spin, makes loud rattle noise. Belt a bit burned but not broken. What's going on here?

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  • corr846 Sep 13, 2010

    First, thanks for your time. I don't know where the Whirlpool name and model came from, I must have done something wrong, but I have an Alliance Model number LWT52NW-1100, and it's the one with the problem as I described it.


    Thanks

  • corr846 Sep 13, 2010

    Alliance, model number LWT 52NW-1100 - top load washer 5 years old with lots of heavy use: wash phase completed but now won't drain or spin, makes loud rattle noise. Belt a bit burned but not broken. What's going on here?

  • corr846 Sep 13, 2010

    No, the model number is not correct. I don't know where that came from or why it's there. My machine is an Alliance LWT52NW-1100 with the problem as described above.
    Thanks

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4 Answers

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  • Contributor
  • 6 Answers

Don't try to remove the console with a putty knife or flat screwdriver or you'll snap off the plastic feet. There are a couple of long phillips screws on each end of the base of the console at the back. Undo these almost all the way and you can slide the console forward and tip it back.

Posted on Jun 27, 2013

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  • Master
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If belt is got burned then it can be the problem.But if belt got burned out then it can be motor getting overheated causing the belt to get burned out. The belt is a cloth belt which slips in the spin mode and acts like a clutch. Here is some possible reasons for why the belt might burn off.
1.Rusty motor pulley. Residue from burning belt must be cleaned off thoroughly from the motor pulley.
2.Spring adjustment-must allow the belt to slip and act as clutch when getting up to spin speed.
3.Something stuck in the pump.
4.Drain hose must be clear and allowing the water to clear machine properly. The rubber back-flow flapper in the drain is giving some problems. Some say to dispose of it.
5.Do not try to pump water higher than five feet.
6.Water siphoning from the washer and washer agitating dry.
7.Warped and wobbling transmission pulleys. 
8.Tight center bearing. Replace along with belt and water seal kit. Something between the tubs causing drag on the wash basket. This would also cause slow draining problems that could burn the belt.
9.These washers are known for the transmissions locking up in agitation and cooking belt...turning transmission pulley will free it again (like installing belt) and it will work for a couple loads....look at the transmission carefully.
The noise can be the cause of blocked drain pump and faulty motor.This all has to be checked and faulty part has to be replaced.

You can get required parts from www.repairclinic.com
Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

Posted on Sep 14, 2010

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  • Whirlpool Master
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If your model number of wtw5560sq is correct,your machine does not have a belt.
It has a direct drive coupling that is broken and must be replaced for agitate and spin functions.
Unplig the machine,use a putty knife under the right and left sides of the control console to release the top panel. Fold the panel to the rear of the washer.
Remove the 2 "S" spring clips that hold the rear panel to the front cabinet.
Unpluge lid switch.Remove the complete cabinet.
Remove the screws and clips that hold the motor in place.Remove the clips from the water pump attached to the front of the motor.
Remove the motor wires.
The 3 piece drive coupling on the motor shaft must be replaced.
When the plastic pieces are attached you must use a hammer and a socket to carefully drive the plastic pieces onto the motor shaft and the transmission shaft so that the front of the coupling is flush with the front of the shaft.
Reinstall the motor,wires,pump and cabinet.

Posted on Sep 13, 2010

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  • Whirlpool Master
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There's no belt on this washer. It is a direct drive model that uses a drive coupling. The pump mounts on the opposite side of the tranny. The motor goes one direction for wash and goes the other direction for spin and pump out. You have a broken drive coupling.
How hard is it to replace? Not too bad. Flip the controls up and pop the case off. Then you can access the innards. Your washer is fairly new. I have a video which shows how to access the innards but I am going to post some stills of an older style in case you PC don't play the videos. I have been there My old PC barely plays em. top load washer 5 years - 05c376f.jpgcbad353.jpg03ea7d6.jpg57f494f.jpg
Yours has spring clips under each side instead of screws I believe. Simpler! But it still all comes off as shown.

How it works: Direct drive washer

This coupling is easy to replace . Nothing is hard about repairing this top load washer 5 years - 34ef7b4.jpgyou know the trick!

34ef7b4.jpg
More here
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Was this helpful?

Posted on Sep 13, 2010

  • Dan Webster
    Dan Webster Sep 14, 2010

    Your new model number is no good for the US. Where in the world are you?
    How can you give me a 2 thumbs up when I gave a 4 thumbs up answer? I didn't post the wrong fuggin model number. Makes my *** want chewing gum. What is your real agenda amigo?

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1 Answer

Won"t spin or agitate. Makes a loud rattling noise


If this is a Whirlpool manufactured TOP LOADER (such as Roper, Estate, Kenmore, Amana, and Frigidaire), you may have a damaged or broken motor coupling. Whirlpool manufactured top loading washers use a motor coupling between the drive motor and gearcase (transmission) in place of a drive belt. This configuration is known as "direct-drive". The coupling can break through normal wear and tear. Washing frequent loads of heavy items and reduce the life span of the coupler. Common symptoms include the following:

1. No spin or agitation.
2. Washer will fill and empty.
3. Drive motor still runs.
4. Strange rattling, grinding or clicking noise during agitation or spin cycles as the drum sits still.

If your washer is exhibiting these symptoms, then its probably a safe bet that the motor coupling is bad.

The following link explains how to replace one:

http://www.fixya.com/support/r3574231-replacing_a_motor_coupling

The part number for a replacement motor coupling is inlcuded in the link I provided. Replacements can be purchased at any of the following websites:

searspartsdirect.com
appliancepartspros.com
pcappliancerepair.com
repairclinic.com

All these sites are reputable and offer great service with competitive pricing, so shop and compare. The first three sites I have listed also included helpful exploded view parts illustrations to assist you with locating and properly identifying any parts you may need.

If you have any questions, please post back with your complete MODEL NUMBER (located on a nameplate along the wash tub rim under the lid) and let me know. I hope this helps you.

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