Question about HP LaserJet 2840 All-In-One Printer

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Problem with the HP LaserJet 2840 All-In-One Printer Scanner error 5

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  • 48 Answers

The scanner bed needs to be replaced. You can order the part from HP but it is not a user replaceable part. You can also take it to a local printer repair shop.

Posted on Sep 16, 2010

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I have hp laserjet 3055 on display keep showing scanner error 5


If no longer under warranty,
Open up unplug the cable from scanner to mainboard. Clean contacts and reattach the cable.
If that fails, you need to replace with a spare scanner module $$$

Dec 05, 2013 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 5 on HP Color Laserjet 2840


Scanner Error 52 is a hardware error. If turning the power off , waiting 30 seconds and turning it back on does not solve the issue the the scanner assembly might need to be replaced. Another thing to try is make sure the printer is plugged into the wall not into a surge protector. Aside from that you may need to have the scanner assembly replaced.

Dec 09, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scanner error 5


Based on the service manual the Error: Scanner Error 5 doesn't exist. However 52 Scanner Error exists. If the scanner doesn't function anymore the recommended solution is to replace the scanner assembly.

Oct 20, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

Hp color laserjet 2840 error 52.


I noticed that this was posted in Oct 2010. If you are still waiting for an answer,
the printer has a scanner error. Power off for about 30 seconds. Power on, if
error persists, the scanner assembly will have to be replaced.
I hope that you got it fixed by now!

Oct 04, 2010 | HP LaserJet 2840 All-In-One Printer

1 Answer

I am getting scanner error 5 massage on hp 2840


A tech needs to look at it. It could be as easy as just reseating the 4 wire bundle connector that comes off the scanner and connects to the formatter.
But, in any event a tech has to check it out.

Jul 29, 2010 | HP LaserJet 2840 Printer

2 Answers

Scanner Error 5 "error message" on my all in one


I had this problem and it had to do with the scan bulb head not recognising the marker. My temporary fix until the bulb is replaced is to turn the printer off, open the top (ADF and all) with the gray button on the right so that it's slightly raised and then switch the printer on. When it comes up, just close and print/scan/copy as usual. Apparently the spring in the arm warped the interior surface where the head moves and it can't line up when it's closed. Hope this helps.

Jun 07, 2010 | HP LaserJet 2840 Printer

2 Answers

52 scanner error on HP Color Laserjet 2840


The device has experienced an internal hardware error. Recommended Action
  1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
  2. If the error is still unresolved, contact Hewlett-Packard for technical support to troubleshoot the problem. Call HP for telephone support

Mar 22, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

HP LaserJet 2840


The error your having caused by the scanner assembly in the Auto Doc Feeder. The part is not real difficult to replace however it is not cheap. Here's the part number: Q3948-60191.

The part is available through HP online at http://partsurfer.hp.com for $130.76 plus shipping. It is also available (probably a little cheaper) from Seattle Platen, Dale - 1-800-221-2388.

We have been sucessful a couple times in disassembling the lower (scanning) section of the Auto Doc Feeder and thoroughly cleaning all mirrors and lenses. It's about 1 in 8 that will clear up the issue. Replacement is 100% cure.

Here's a free copy of the HP 2820/2840 service manual that will help you in the disassembly.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%202820,%202830,%202840%20Parts,%20Service%20Manual.pdf

Hope that helps solve your printer issues. :)

Aug 26, 2008 | HP LaserJet 2840 All-In-One Printer

5 Answers

HP LaserJet 2840 Scanner Error


when poering on this HP 2840 it says" Scanner Error 5"
what does it mean? How to get a solution?

Apr 16, 2008 | HP LaserJet 2840 All-In-One Printer

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