Question about HP Pavilion dv9730us Notebook

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Cannot maintain wireless connection

Laptop is 95 days old. Has worked fine on my Linksys WRT54GS which was 3 years old. Router died and I bought a Linksys WRT310N and have about 35 hours invested trying to get it to connect. We have 2 XP Pro laptops that connect fine. The newest laptop with Vista will not even see the wireless network most of the time. Everything is updated. Latest Bios & driver updates from HP and all Windows Vista updates & Service pack 1. Finally got it to connect last night and it worked for approx. 40 minutes and now won't see the network again.

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I had a similar problem with WRT54GS last month. I use it for both desktops and laptops at home. It had worked for 3 years. All of a sudden one desktop and 2 laptops could no longer connect. None of the machines had been updated. The mystery deepened because the other desktop an laptops we have still got internet access.

I used the drastic approach. It worked.

1. Reset the router to factory settings
2. Remove the internet cable connecting Modem/Router from the modem and insert it into a laptop or desktop
3. Open an internet browser
4. In the address bar type in the IP address 192.168.1.1 - if that doesn't work use 192.168.0.1
5. Re-install the router, required security (WEP, WAP), your new SSID and password
6. Remove the internet cable from PC/laptop and put it back into the modem
7. You will have internet connection

If this doesn't work then you will require a new router.

Posted on Jan 02, 2012

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Try manually add the network. If the problems continue, I would turn the laptop in for repair/replacement (if it under warranty).

Posted on May 15, 2008

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