Question about Fargo HDP5000 Thermal Printer

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Error 97, Ribbon not broke and is new but cannot get past this error

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I have the same problem, printer is brand new and i cant get pass this error. by any chance did you solve it? Can any one help plz

Posted on Oct 07, 2010

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The ribbon tension may be out of range.
can you calibrate the ribbon by going to the print preference tool box and remove the ribbon and click on calibrate and return the ribbon.

Posted on Jun 16, 2014

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Posted on Jan 02, 2017

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1 Answer

Printer given barcode missing install new ribbon


There are two styles of P7000 a spool ribbon style and a cartridge ribbon style. You are getting a barcode error then your printer is looking for a ribbon spool not a ribbon cartridge.

Cartridge Ribbon:
PRINTRONIX 255048 402 P7000 EXT LIFE CARTRIDGE RIBBON New

Spool Ribbon:
PRINTRONIX 179499 001 ULTRA CAPACITY RIBBON 6 PACK New

Jan 03, 2016 | Printronix Office Equipment & Supplies

1 Answer

I HAVE A FARGO DCT400 AND EVERY TIME I TRY TO PRINT I GET RIBBON BREAK JAM ERROR MESSAGE AND THE FIRST FEW TIMES WHEN I OPEND IT THE RIBBON WAS BROKEN THERE WAS A COUPLE TIMES I GOT THE ERROR MESSAGE BUT...


The issue here is with a sensor, the machine things it broke but has not actualyl happen, will need parts and repair. what you can do here is purchase the parts over the internet and put them in yourself. if you do not want to do that then you will need to have it locally done. the issues with these fargo printers is users do not maintence them when they need it thus, the paerts waer out sooner.

Let me know if you need additional help with this.
Some things can be fixed over email and some cannot so I hope you understand...

Oct 23, 2011 | Office Equipment & Supplies

1 Answer

Datacard CP40 Plus printer with an error. Put a new ribbon in it and it does give us a error message: Error: PR-01739 Ribbon Error Please Help!


Sounds like you are using an incompatible ribbon. Please post the configuration for the printer which is on the left side under the cover (white sticker) and your ribbon part number. If you are sure both are correct you may have a defective print ribbon or your printer will need service.
Contact TulsaBiz.net for more info

Jul 22, 2011 | Datacard SP55 Plus Printer

1 Answer

Error condition head open


First test this: remove the ribbon close head if the error goes away it is not your sensor. Most of the time someone has loaded the ribbon on a little to hard and broke the plastic tab that insure it loads correctly. With the tab gone you may get lucky and load it right sometimes and other times not this is why some ribbons work and some do not.

Aug 04, 2010 | Zebra Z4M Printer

2 Answers

Ribbon error code 97


Fargo HDP5000 is the most stupid unpractical product and it waste our time and effort
I think HID must stop production of all Fargo Printers
I had a lot of problems everyday from this stupid expensive useless HDP5000

Jul 08, 2010 | Fargo HDP5000 Thermal Printer

4 Answers

My printer displays ribbon error. but there is ribbon inside


you can change which ribbon type is installed in the printing preferences of the printer driver.
make sure you have the right ribbon type selected.
CYMTKO vs. CYMTO, etc.

There is also a button that will auto detect the ribbon right underneath the pulldown menu.

May 26, 2009 | Fargo DTC550 Thermal Card Printer

2 Answers

Sony UP-DR150 4x6 "ribbon error"


The black spool of the ribbon has a built in chip, If that chip is damaged it renders the ribbon unuseable. Be very careful if you take out party used ribbons and re insert them later.

Dec 15, 2008 | Sony UPDR150 Thermal Photo Printer

2 Answers

Error code 754


It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...

Jul 28, 2008 | Paxar Monarch 9850 Thermal Printer

1 Answer

Printer error, only prints one color


Did any of the ribbon come away, or tear when it broke, i have heard of small pieces lodging in the carriage or feeder. Check this very thoroughly as blockages can be very tiny. Check you correctly inserted the ribbon too, and it is the correct type of ribbon for your unit. (sounds silly but sometimes it ccan be that simple) try reinstalling printer, is the ribbon cartridge faulty? check it.

Aug 10, 2007 | Olympus P 400 Thermal Printer

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