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My washing machine kelvinator aqua extreme shows "err2" since a couple of days and i cannot open it (since there is still water inside) nor start or complete any other program successfully. sigrid.hahn@web.de

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  • sigrid_hahn Sep 14, 2010

    i wasn't able to fix the problem myself but at least it gave me the right idea to get a mechanic on the problem. it is fixed now - thankfully!

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  • 632 Answers

Unplug the machine then drain the water manually by gravity. Place the drain hose into a bucket or shallow basin on the floor to drain the water. Water should gush down the drain hose if the drain system including the drain hose is clear. This signifies that the drain pump is not working. Check to make sure that the drain hose is not clogged or kinked and the drain pump filter, if there's any, is clear if water does not flow down the drain hose. Also check the drain pump for any sign of degradation or damage.

Posted on Sep 13, 2010

  • Sindy-ann Esterhuizen
    Sindy-ann Esterhuizen Aug 23, 2017

    I have the same problem. Checked the pumping, it is turning and water gushes out when the plug is removed. If I turn the plug back in, err2 happens.

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Posted on Jan 02, 2017

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