Question about Maytag MAH6700AWW Neptune Front-Load Washer

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Maytag Nepture Front Load Washer, Panel will not come on and door locked

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  • equisamor Sep 13, 2010

    Okay, that unlocks the door, but why won't the panel reset and work.

  • equisamor Sep 13, 2010

    Model Number MAH6700AWW, not seeing any release lever.

  • equisamor Sep 13, 2010

    Okay, I found the release lever and the door opened, clothes are still very wet, could it be something else.

  • equisamor Sep 13, 2010

    The release lever was down by the locking mechanism, and I got the door open, however, the clothes are very wet. Could there be another problem, because the door would not have attempted to unlock with the clothes not completely spun dry.

  • equisamor Sep 13, 2010

    The release lever was not by the dispenser, but by the door lock. I got the door unlocked and the clothes are very wet and water still in the drum, what else to do? Could there be another problem?

  • equisamor Sep 13, 2010

    Power is being delivered to the unit from the recepticle.

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If clothes are still wet check the drain whether it has been blocked?

Posted on Sep 14, 2010

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Check first the breakers and the power outlet where you plug the washer. The breakers may have tripped and no power is delivered to the unit.

Posted on Sep 13, 2010

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Maytag Neptune Front-Load Washers are equipped with emergency access cord that can be used to unlock the door when the door lock mechanism fails to unlock it after a wash load is done. The emergency access cord is located under the top cover and can be accessed through the dispenser bezel. Make sure that power to the machine is disconnected prior to servicing to avoid the risk of electric shock.

Remove the four screws securing the dispenser bezel to the top cover then lift the bezel off to access the emergency access cord. Carefully pull the emergency access cord steadily then open the washer door.

The pulling of the emergency access cord overrides the wax motor and the sliding gear is pulled from right to left away from engagement with the rotating gear. It allows the rotating gear to release the wire loop of the door.

Posted on Sep 13, 2010

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  • Jan McZeal
    Jan McZeal Sep 13, 2010

    This is what happened why the machine does not unlock; the wax motor that activates and deactivates the door lock mechanism has failed and its failure led to the damage of the machine control board. Check this link for the tips regarding the machine control board repair.



    Maytag Neptune Front Load Washers Machine Control Board Repair

  • Jan McZeal
    Jan McZeal Sep 13, 2010

    It looks like there's no power going to the machine. Check to make sure that the circuit breaker where the machine is being fed is not tripped and there's power in the outlet where the machine plugged into. Plug a known working appliance into the outlet to verify if there's power or use a volt-ohmmeter if you have one.



    Once power is verified to be present in the outlet, trace power with a volt-ohmmeter from the power cord to the noise filter then to the drain pump and the door lock/switch assembly. You should get 120 VAC between the blue and the white wires of the noise filter and also between the blue wires of the drain pump and the door lock/switch assembly and the white wire in the noise filter. You should also get 120 VAC between the white and the blue wires in the connector on the machine control board where the white wire from the noise filter is conenctoed to.



    Check the wiring connections at the noise filter if none of the voltage measurements give you 120 VAC. Replace the noise filter if the connections are good and the wire harness is intact.

  • Jan McZeal
    Jan McZeal Sep 14, 2010

    Trace power as instructed.

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1 Answer

Error code FL-maytag neptune front load washer won't lock


replace door latch (fl = faulty latch ) good luck APPLIANCES R EN

Mar 09, 2013 | Maytag Neptune MAH5500B Front Load Washer

Tip

Manual Door Unlocking of Maytag Neptune Front Load Washers


Maytag Neptune Front-Load Washers are equipped with emergency access cord that can be used to unlock the door when the door lock mechanism fails to unlock it after a wash load is done. The emergency access cord is located under the top cover and can be accessed through the dispenser bezel. Make sure that power to the machine is disconnected prior to servicing to avoid the risk of electric shock.

Remove the four screws securing the dispenser bezel to the top cover then lift the bezel off to access the emergency access cord. Carefully pull the emergency access cord steadily then open the washer door.

The pulling of the emergency access cord overrides the wax motor and the sliding gear is pulled from right to left away from engagement with the rotating gear. It allows the rotating gear to release the wire loop of the door.

The failure of the door lock mechanism to unlock the door is due to a failed wax motor in the extended position. This requires the wax motor to be replaced. Access to the door lock mechanism for the wax motor replacement requires the removal of the front panel and lifting the top cover. Click here for the detailed front panel and top cover removal procedure.

on Apr 21, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag front load washer Neptune MAH5500B codes FL and DO


There is an emergency access cord provided for the manual unlocking of the washer door and can be accessed by removing the dispenser bezel. Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off. Once the bezel is removed, look for the nylon cord near the door lock assembly through the opening left by the dispenser bezel. Pull the cord away from the door lock assembly to pivot the mechanical opener and push the locking lever into the open position. Open and close the door several times then start a new cycle.

Check the door lock assembly if the problem persists and replace it when necessary. Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Access to the door lock assembly requires the removal of the front panel, dispenser bezel, and lifting of the top cover.

Open the dispenser cover and remove the four screws securing the dispenser bezel to the top cover then lift the bezel off.

Open the washer door and remove the two screws securing the door hinge and the front panel to the front shroud assembly. Do the same to the two screws on the opposite side of the door opening.

Disengage the front panel posts from the clips located on the face of the cabinet by grasping the upper part of the front panel posts and pressing in on the outer edges then twisting it inward. Once the front panel posts are released from the cabinet, tilt the front panel away from the cabinet and remove it.

Remove the two 5/16" hex-head screws securing the two top cover hold down brackets; one on each side. Swing the brackets to the outside to unhook it from the lip of the top cover then lift the top cover to expose the door lock assembly. Prop up the top cover to prevent it from falling back into position while accessing the door lock assembly.

Disconnect the wiring harnesses from the door lock assembly and the two mounting screws then rock the top of the assembly forward and lift it off the front shroud assembly.

Clean the wiring terminals and the connectors then reseat the connectors several times. Replace the door lock assembly when the problem is not resolved.

Install the new door lock assembly in reverse of the steps given above. Review the steps thoroughly for easy reassembly of the washer. Make sure the wiring harnesses are properly and firmly seated to the door lock assembly terminals. The door lock assembly is part number 22004435.

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My maytag neptune front load washer won't unlock. I may have to replace the wax motor per so many other blogs. I may be able to get to it in two days. Meanwhile, I have expensive clothes locked inside my...


To Manually unlock the door lock system:

1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.

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