Question about HP Office Equipment & Supplies
This problem usually occurs when there's a paper jam and somebody just dragged the paper to clear the jam, May be printer Print Head got mis-aligned, You need re-align the print cartridge:-
1) Go to HP Solution Center, Click Settings , point to Print Settings , and then click Printer Toolbox . The Printer Toolbox appears. Click DEVICE TAB the click Align the Print Cartridges. Make sure you put paper in the tray before performing Aling the print cartridges steps. An alignment sheet prints.
2) Place the alignment sheet with the print side down on the right front corner of the scanner glass.
3) On the product control panel, press START SCAN/REPRINTS. The product aligns the cartridges.
& clean printer cartridge & ink nozzle also
I hope this will solve your problem
Posted on Sep 13, 2010
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Posted on Jan 02, 2017
SOURCE: HP Photosmart 2575 xi
you need to mention is the half print occurring during a print out/scan /photocopy? Follow these steps to try and resolve the issue: Step one: Reset the printer Unplug the all-in-one USB cable from the computer. Verify the computer and the all-in-one have a three-prong power cord that connects to the power outlet. Unplug the all-in-one power cord from any power strips or surge protectors, and plug it directly into a wall outlet. Make a copy or scan, and see if the issue is resolved. If not, proceed to the next step. NOTE: If the scanner bulb is not lit during a copy or scan, the product needs service. Step two: Clean the glass and scanner backing Turn off the all-in-one. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the all-in-one. Raise the lid. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry. Step three: Try a blank copy Plug the power cord back into the wall outlet. Plug the power cord into the all-in-one. Turn the power on. Close the lid; do not place any paper on the glass. Load paper in the paper tray. Do either of the following: Press Start Copy Black to start a black-and-white copy job. Press Start Copy Color to start a color copy job. If the output is a full/half-black page, or has vertical black lines, the product needs service. Step four: Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.
Posted on Sep 25, 2007
This is a very common problem. Apparently HP changed the roller because of this fault.
I've tried cleaning, I've tried making the roller rough. I tried to get HP to send me a new roller but they didn't even reply.
HP are a rubbish company who don't care at all about customers (and their printer software (bloatware) is even more rubbish).
BUT - the solution I found:
The spring that holds the roller down onto the paper is too weak. I bent the end of a straightened out paper clip into a small hook then made another hook-like bend a bit further up (but kept the rest of the clip to use like a handle). the length between the two hook parts is just under 1/2 inch. Don't cut it yet - buy you will need to when it's in place.
Hold the handle end (the bit at the bottom of this sketch) so you can fiddle about in the small space and don't loose the spring altogether.
Find the spring that fixes onto the roller gadget, it hooks onto the printer body. Hook the spring off the hole in the printer body, and then catch the second (double) hook of the paperclip onto the small printed circuit board just by the roller (most of the board is empty - so hook it to the left end of the board).
Then, when it's all in place cut the rest of the paperclip off.
You can see the double hook part once I'd cut off the "handle" piece in the photo:
and here you can see where the spring used to go, and where it fixes with the clip thingy I made.
Of course this is what I did (when I was about to throw the printer away so it was a last chance survival idea), if you loose the spring, stick it onto something that goes sparky-sparky or otherwise kill the machine or yourself I can't take responsibility!
Posted on Feb 22, 2008
Hey jonboy - You do not want to delete it. It is automatically installed with Vista. In simple terms, you know when you go to print something and it asks you questions like print all pages, print page 1, etc? Well XPS basically is there for so when you go to print, you have the option of printing to a file instead of paper. You've always had that option ( whether or not you knew it) but this is just a new way of doing it and that's why it's listed under printers. It's sort of like a virtual printer. I'll say no more about that and just hope you understood what I said. As far as the other printer, it's already selected as default, go back in where you found the printer status, right click on your Photosmart and click on use online. That should do the trick.
I hope you understood this stuff. If this solves your problem PLEASE rate this as fixed. If you still have a problem, DON'T RATE it yet just add a comment and I'll be happy to assist you further. Thanks.
Posted on May 09, 2008
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