Question about Kenmore Washing Machines

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Error message dl. sometimes 11 the an F. If I keep playing with it and re set the power sometimes I can get it to work. It ssems to have something to do with door . Also a clicking noise but no connection.....

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Hi


Thanks for using FixYa. F11 is a communication error between the central control unit (CCU) and the motor control unit (MCU). To start with check the wire harness connections between CCU and MCU, and then check the motor. If both of them appear to be working fine then it seems that the MCU of your washer has gone bad as the control unit seems to be working fine. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Sep 13, 2010

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Posted on Jan 02, 2017

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Starting with F 11 which is a serial communication error. I would pop the top by removing the three screws from the back top and look down the right front side and look with a bright light for any thing broken or loose. Then I would unplug the washer and trace the power connect back to the ccu, usually has three pink wires and also the two with blue wires. Although it has a serial error sometimes the power is corrupt because the connect is loose or corroded. I would un plug and re plug the three sets of cables, the blue usually have ds or ds1 as a label, the second is replacing the latch/lock/ sensor and doing the plugs.
http://www.repairclinic.com/SmartSearch/SSPartDetail.aspx?PartID=1094190&PPStack=1
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