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Unnable to get dongle working on vista - Husqvarna Designer I

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Try the very helpful walk-through on this website (Tip No.4):
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Posted on Sep 26, 2010

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I bought a new computer with Windows 8 & now my dongle is not recognized, why?


I tried the Husqvarna Viking dongle drivers for 4D VIP Customizing software on a new Windows 8.1 system, but nothing worked. (It worked fine on my old Vista system). After a few weeks of frustration, I found this site : http://www.safenet-inc.com/support_and_downloads/Download_Drivers/Sentinel_Drivers/.
I downloaded the Sentinel Driver v7.5.8 (they work for Windows 2000/XP/Server 2003/2008/2012/Vista & Windows 7&8 (32 bit and 64 bit)), installed it, restarted my computer, and everything worked like a charm.
Somebody should tell Husqvarna about those drivers...

Jan 26, 2013 | Sewing Machines

12 Answers

Loaded 3D Embroidery software on computer but will not recognize the dongle plugged in to the usb port. Drivers for dongle did not automatically load, went online to find a HASP file (driver I think) and...


1st try another usb port
2nd uninstall the software and plug the device in only after you have reinstalled the software and you are asked to plug it in. If it doesn't ask then install the software first and try again.

You can also right click on my computer and select manage.
then on the left side of the window select device manager, unplug and plug back the usb dongle and see if any devices appear or disappear also note any yellow ! marks. you may have to press the scan for new hardware button or right click on the window to scan for hardware changes.

Jun 18, 2008 | Husqvarna Rose

1 Answer

Pfaff 4244


I've never seen a machine that requires a dongle that works with Vista or any of the 64 bit Operating systems. The only work around I am aware of is to have your computer reformatted and partitioned so you can run 2 operating systems. Windows XP on one partition and Vista on the other. OR Go buy a used machine from a pawn shop with XP and use it for your Sewing machine and dongle.

Sep 08, 2012 | PfaFF Sewing Machines

2 Answers

I bought a husqvarna viking 3d sketch 3years ago but never used it. the dongle with the system does not work, viking have refused to replace dongle, despite the system being brand new with origional...


I'm afraid there's nothing you can do about the replacement dongle. Have you taken your software and dongle into your dealer and had them try installing it on their computer? Or if you have a laptop, take yours in and see if they can help you. It may just be a matter of downloading new dongle drivers. Do a Google search for 3D Dongle drivers - I think Aladdin has the drivers you need. Also you will need to be running XP or Vista 32-bit on your computer for 3D software to work.

Oct 12, 2009 | Husqvarna Husky 165

1 Answer

Dongle for Designer 1 not recognized in XP or Vista


Drivers can be found on Husqvarna Viking website (search for VIP software) under "other links". Here's the direct link - http://www.husqvarnaviking.com/us/8588_4197.htm

I don't think 3D/VIP is compatible with Vista but should be compatible with XP. Download and install latest driver per Husqvarna Viking website.

Good luck !!

Sep 08, 2009 | Husqvarna Designer I

3 Answers

I damaged my husqvarna dongle during a move. I've searched to see if I can replace just the dongle, but have had no success. Does anyone know if we can just replace the dongle or must we purchase a whole...


take it to an authorized Husqvarna Viking dealer and they should be able to help you purchase a new one. Check the Husqvarna Viking website for dealer location closest to you.

Jul 29, 2009 | Husqvarna Designer I

1 Answer

Viking #1+ 4d embroidery extra will not let us register.


if it won't recognize dongle, you have a computer issue.
For registration issues in 4D (In for Vista only), go to "user accounts" and turn off user account control (control panel) this helps registration issues from Vista

Mar 07, 2009 | Husqvarna Rose

2 Answers

Husqvana designer1 embroidery machine


If you are using the 3D version of the Husqvarna Viking software, you may need to download the latest dongle drivers.
If it is 4D, you may need to update the dongle and you can do it yourself.
Check for support at:
http://www.husqvarnaviking.com/us/8588.htm or go to your local Husqvarna Viking dealer.

If you are trying to run 3D on a Vista computer it can be a little complicated. Let me know if this is the case.

May 09, 2008 | Husqvarna Designer I

1 Answer

Connecting Reader Writer Box To New Computer


After checking with the Dealer, I was told my old Reader/Writer Box & embroidery software is not compatible with Windows Vista. I will have to purchase a new R/W Box which has a USB cable & a different type of dongle.

Feb 20, 2008 | Husqvarna Viking 1

4 Answers

Changing from windows XP to Vista


Unfortunately there is no fix for users of version 3 who have upgraded to vista.
The version 4 of Artista software does work in Vista. I have tested this and it appears to me to be related to the software "dongle" protections.

Nov 29, 2007 | Bernina Artista 180

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