Question about Sony Cyber-shot DSC-W80 Digital Camera

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My sony dsc w80 has a problem . When i switch it on "cybershot" appear on the screen and 2 second after the camera swith off. I notice that the black thing on the lens does not completly open . I really need your help . Thanks

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Sep 13, 2010

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When I turn it on the screen stays black until I


  1. Ensure the camera is turned on.
  2. If applicable, ensure the lens cover has been removed before taking pictures.
  3. Ensure the LCD backlight is turned on by pressing the DISPLAY button several times until the screen appears. NOTE: Depending on the camera model, the DISPLAY button may be labeled as DISP or with a display icon [FIG. 1]. This button could be a standalone button or incorporated as one of the control arrow buttons depending on the model of camera.
  4. If operating the camera with a battery, ensure the battery is fully charged.
  5. Ensure the battery is inserted properly in the camera.
  6. If operating the camera with the power adapter, ensure it is plugged into a working AC outlet.
  7. Ensure no Audio/Video (A/V) cables are connected for viewing pictures on a TV; the LCD screen will not display when an A/V cable is connected.
  8. Perform a reset procedure on the camera.
The troubleshooting steps listed above should resolve your issue. If you have completed all of the steps and the issue is not resolved, service may be required. The Sony Service Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

---
Try to reset the camera to original settings:
How to reset a Cyber-shot® digital still camera back to original factory settings. Solution
sp.gif sp.gif Cyber-shot cameras nowadays have a built-in rechargeable battery for retaining time, date, and other settings. Since the built-in rechargeable battery is not removable, current Cyber-shot camera models can only be returned to the original factory settings by pressing a small RESET button on the camera or by using an Initialize option in the menu.
Older-model Cyber-shot cameras (prior to the year 2000) do not have a built-in rechargeable battery and do not have a RESET button or Initialize option in the menu. These cameras require a manual power reset.
IMPORTANT: To determine whether or not your camera has a RESET button or Initialize option, or for other model-specific information to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Manuals are available online in the Manuals/Specs/Warranty section of the Sony® eSupport Web site.
Follow the appropriate procedure below for your camera.
Using an Initialize option in the menu
Since Cyber-shot cameras have different menu system layouts, refer to the instruction manual specific for your camera model.
Using a RESET button
  1. Locate the RESET button on the camera.
  2. Use a pointed object (like a ballpoint pen) to press and hold the RESET button for 2-3 seconds.
  3. After 2-3 seconds has elapsed, release the RESET button.
Performing a manual power reset
  1. Turn off the camera.
  2. Remove the battery pack.
  3. Remove the button-sized lithium battery.
  4. Allow the camera to remain without power for 30 seconds.
  5. Reinsert the button-sized lithium battery.
  6. Reinsert the battery pack.
  7. Turn on the camera.

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Press the MENU button to bring up the main menu. Use cursor-down to select Settings (toolbox icon) and press * in the center of the cursor pad. Use cursor-up/down to select Main Settings (wrench and hammer icon), press cursor-right, and then *. Select the second item on this menu.

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I will forward a link to a page where you can get the information regarding this error message.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1002686

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I LOCATED A REPAIR COMPANY THAT WILL REPLACE YOUR LCD. I DO NOT ENDORSE ANY REPAIR COMPANIES, BUT PROVIDE THEM AS A SERVICE ONLY. THE COMPANY GAVE A QUOTE OF $79.00 PLUS $12.00 SHIPPING. I ALSO LOCATED USED LCD SCREENS ON EBAY.COM, THAT WERE AVAILABLE FOR A BUY IT NOW OPTION FOR MUCH LESS IF YOU FEEL YOU COULD CHANGE THIS YOURSELF. FROM WHAT I HAVE BEEN ABLE TO FIND OUT IT ISN'T SUPPOSED TO BE VERY DIFFICULT. I WILL LIST THE REPAIR SHOP BELOW. HOPE THIS SOLVES YOUR PROBLEM! IF YOU NEED MORE HELP,REPLY TO: ARCLIGHT1217.

www.precisionCamera.com

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Can you please send me copy of dsc w80 software cd - if its too large to email, zip and store at mediafire.com or other file storage site.
THANKS!

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