Question about Sony Cyber-shot DSC-W100 Digital Camera
I have a Sony Cyber shot 5.1 mega pixel camera, my son dropped it and now it says to power off and on again, and everythime i do that it just keeps saying the same thing Please describe the specifics of your problem below. We'll add your post as a comment to cpearrell's When i turn on my camera it says Turn the power off and on again problem, and notify you when a new solution is offered. sony cybershotdsc-w100
Hey, my camera the dsc- w80 did the same thing. When I turned it on, the lens opened 3-4 times and then it said "turn the power off and on again".
When the lens opened an closed, I pulled on it with my fingers and twisted it. I kept doing that: Turned the camera on and off, kept pulling and twisting the lens and now my camera works again!
Posted on Jun 22, 2008
Yes... same exact issue... I tapped the edge of the camera on my mouse pad while I turned it on , this gave it some momentum as the camera pushed out the lens. I would think that they get sticky or the tolerances are so close it's easy for the lens to get stuck shut.
Posted on Dec 05, 2008
I have a Cybershot DSC-W170 and recieved the same message. After reading and cautiously trying many suggested solutions in vain (air duster in and around lense, pulling the lens, tapping it on the side on a cushioned yet hard surface...) I read that my camera was now only worth $135 new, I resolved to buy a new Sony camera that calls for the same memory card.
THEN, I tried once last time...with the cameraI turn the camera on, and as the lens began going in and out at will, I hit it repeatedly with the side of my hand with more force than before since I knew had nothing to lose...and low and behold, the message (turn the power on and off again) did NOT come on. My camera is working again.
Thank you to everyone who has posted questions and suggestions!!!
Posted on Jul 01, 2012
I dropped my camera while the lens was open about 3 months ago, and today got this error. I had received it before and just took the battery out and put it back in which fixed it, but today that didn't work. When the lens came out upon opening I grabbed the lens and twisted it to the right, and then turned the camera on and off and it worked perfectly!
Posted on Mar 24, 2009
Just wanted to add to the commment above that when my camera had the same problem i played with the lens a little and it started working
Posted on Aug 05, 2008
Whenever i turn my camera on, it says "turn camera on and off again"
but the lense thing never comes out, if you listen closely you can hear clicking!
what do i do?
Posted on Sep 14, 2008
My 4year old daughter dropped my DSC-W80 on my hardwood floor. The lens was stuck open on a angle. I did what you said turn camera on/off and play with lens. IT WORKED! camera is perfect again, well except for the scrapes and dings from its fall!
Posted on Aug 14, 2008
turn it on
take hold of the end of the lense, then pull and twist gantly you may hear it click but dont force it then turn off and on again this may solve your problem
Posted on Nov 03, 2008
Tips for a great answer:
May 22, 2011 | Sony Cyber-Shot DSC-P52 Digital Camera
Feb 04, 2010 | Sony Digital Cameras
Mar 09, 2009 | Sony Cybershot DSC-T200 Digital Camera
Oct 11, 2008 | Sony Cyber-shot DSC-W55 Digital Camera
Aug 07, 2008 | Sony Cyber-shot DSC-W50 Digital Camera
Mar 28, 2008 | Sony Cyber-shot DSC-T9 Digital Camera
Nov 17, 2007 | Sony Cyber-Shot DSC-P72 Digital Camera
711 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: