I bumped the door for my Dell PC's DVD Sony NEC Optiarc Model ND-3570A burner and now it's stuck open, I opened the side panel and unplugged the ribbon connectors and pulled out the unit but can't figure out what to do????
Is it a goner??
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In case you're not able to eject the disc using the eject button, you can try right clicking on the CD/DVD drive under 'My Computer' and clicking on eject. If that fails as well, you can try to eject the disc manually by pushing a straightened paper clip or a pin into the tiny hole on front of the CD/DVD drive. You should be able to eject it using the last method.
Many computers have a small hole in the door to the dvd/cd drive. It is the perfect size to put a paperclip into. Straighten a paperclip and poke the end into the hole, this forces the door open. Hope this helps
You can manually open the door using a straightened paper clip inserted into a small hole in the door. Press firmly and the door will be released. You may have a CD stuck in there, or you may need to reinstall the driver for the CD. Or the CD drive may have failed...at least the control part that opens and closes the door.
Open the computer casing to access the DVD drive from inside.
Disconnect the cable on the DVD drive leaving only the power supply connected to it.
Turn on the computer.
Push the OPEN/CLOSE button on the DVD drive. If it does not open, the drive is broken or the door drive motor is defective. If it opens, push the button repeatedly to open and close the door repeatedly to release any frozen part.
If the door does not stuck anymore, shut down the computer.
it has to do with a new hardware installation process....check IDE cable that they are correctly connected and try to check system setup so that the CMOS identifies both, primary & secondary devices....if not, u need to install a driver for the newly installed one....
sounds like you have issues with your hard drive. go to start>run.
type this in without the " "
"cmd", hit ok. a black screen pops up. type "cd.." and hit enter. type in "cd.." and hit enter again. type "chkdsk c: /f /r". It will say the drive can not be checked, it is in use. hit "y" to schedule a check at boot up. type"exit" and reboot your computer. let me know if this helps.