Question about HP LaserJet 2430n Printer

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Printed copies come out smudged, and raised down far right hand margin, feels raised to touch and print comes off , brand new HP cartridge put in but still having problem

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You need to either replace your fusing unit or have someone replace just the fuser film. This is somewhat common on HP printers. The fuser film is like a teflon non stick "sheet". When they start to go bad this is what happens. They do not fully fuse the toner onto the page so the print will rub off. The fuser is pretty easy to change so either get yourself one, or call your local printer service company and have them change it out. I usually just do film replacements because it is cheaper. About $150 for a film change VS $250 and up for a fuser unit swap.
Good Luck and Thank You for using Fixya.

Posted on Sep 13, 2010

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Posted on Jan 02, 2017

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My HP 4100 printer prints with a black smudge clear down the page. I clean the roller but continues to print bad copies. Should I replace the cartridge?


Problem is either the cartridge or the fuser.
Put paper in the manual feed tray(tray 1)
Print something. When the paper gets 1/2 way into the printer, open the
top cover. Pull out the toner, look down at the paper.
If it has the smudge replace the toner. If no smudge, replace the fuser.

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Now we're ready to install the new cartridge. Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. Slide the new print cartridge forward into the empty slot. Then gently push on the upper part of the print cartridge forward until it clicks into the socket. Close the print-carriage access door.

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You have mentioned this is a 2nd hand printer,
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1 Answer

Print is Smudged


you may try
1) clean the cartridge nozzles with dry soft paper
2) clean the cartridge carriage down side surface there might be bled ink.
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Nov 07, 2008 | HP LaserJet 4 plus Printer

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Installed new toner. Printer prints well, except approx 1 inch of vertical line doesn't print about 1/2 inch from right margin. Have gently shaken cartridge, run a cleaning paper, reiserted cartridge.


Assuming none of your print area margin settings have been changed, it sounds like you may have a defective drum. You can try carefully cleaning the corona wire, a hair thin wire, with a dry cotton swab. Do not touch the drum! The drum is an integral part of the toner cartridge. Return it to the store as defective.

Aug 17, 2008 | HP LaserJet 1022 Printer

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Lexmark x3550


Changing print cartridges Changing print cartridges Removing a used print cartridge
  1. Make sure the printer is on.
  2. Lift the scanner unit.
    The print cartridge carrier moves and stops at the loading position, unless the printer is busy.
    scanner_unit_open_2.jpg
  3. Press down on the cartridge carrier lever to raise the cartridge carrier lid.
    cartridge_carrier_lid_open_2.jpg
  4. Remove the used print cartridge.
Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Installing print cartridges
  1. If you are installing new print cartridges, remove the sticker and tape from the back and bottom of the cartridges.
    cartridge_tape_remove_one_2.jpg Warning: Do not touch the gold contact area on the back or the metal nozzles on the bottom of the cartridges.
  2. Press down on the cartridge carrier levers to raise the cartridge carrier lids.
    cartridge_carrier_lids_open_2.jpg
  3. Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
    cartridge_black_color_install_2.jpg
  4. Close the lids.
    cartridge_carrier_lids_closed_2.jpg
  5. Close the scanner unit, making sure to keep your hands out from underneath the scanner unit.
    scanner_unit_close_2.jpg The control panel display will prompt you to load paper and press button_select_0.jpg to print an alignment page.
    Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.

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1 Answer

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Nov 01, 2007 | HP LaserJet 2420 Printer

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