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I have a Wharfedale flat screen tv which I bought about 2008 and it is wall mounted and I can only hear sound through my headphones it is serial no: DCOY 40E0100D384V0437. Is it likely to be the remote or the television and if it is what can I do?

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  • 5 more comments 
  • tula_brown Sep 13, 2010

    I am struggling to find 'settings' on the tv - can you explain how i get to them?

  • tula_brown Sep 13, 2010

    there is no way i can find to enable or disable the sound.

  • tula_brown Sep 13, 2010

    It is a wharfedale combi TV the model is L19T11W-C

  • tula_brown Sep 13, 2010

    this has not really helped

  • tula_brown Sep 13, 2010

    I do not have a warranty on the tv and I could open it up?

  • tula_brown Sep 14, 2010

    Cheers for your comment - but done all that.

  • tula_brown Sep 14, 2010

    Cheers but there is nothing on the menu to say speakers on or off.

    Cheers Tula

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  • Master
  • 11,800 Answers

Since you can hear thru the headphones that means that the only think that could be defective is the headphone jack - normally it acts as a switch, disconnecting the speakers when you plug the phones and connecting them back when you take them out. Now it no longer connects back the speakers, it's internal switch is stuck and it can't be fixed.
You have 2 options:
1 - you replace the headphone jack - it's a generic part, you can find an almost identical one at any hobby/parts shop. Just bring it with you when you buy its replacement, the pins must be the same.
2 - you solder strips if wires over the contact pins to reenable the speakers - but this way you will lose the headphones.

Posted on Sep 14, 2010

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  • Master
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Hello Tula. It is likely that the speakers have been turned off. Un plug the headphones and see what sound you get first. On some sets, once u plug in the head set, all other sound ceases.
Then check the menu in the tv. Turn on the set and push the menu button on the remote. Scroll until you find audio. open audio and study the choices you have there. You may find that the speakers are turned to off. J.

Posted on Sep 14, 2010

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  • Master
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It is likely to be your TV itself. Lets start with the simple things.

Try to turn the volume up on your tv either with your buttons on the TV and/or with the remote itself.

Go into your TV "settings" and look for "sound" scroll to it and hit "Enter" or "OK" on the remote. Now look to see if the speakers are disabled or sound it turned on. Please be sure sound is on and speakers are on. Also look that the TV is set to Stereo

After doing this try to unplug the Power and leave it for about 30 Min's and then plug it back in.

Let me know how these go. These are the simple things but we will start there so we don't overlook anything.

Posted on Sep 13, 2010

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  • Robert Dahmen
    Robert Dahmen Sep 13, 2010

    Its one thing at a time. You have to start somewhere and check all bases to be sure we are not overlooking anything. Since you looked in the settings and there is no way to disable it(just incase,look under "audio" or "sound" or something simular). The reason we should do this is that it rules out any chance of it being a software problem with the tv so we can be sure its the actual TV itself.

    Are you comfortable with opening the TV at all?? If there is any kind of warranty I would advise agianst it.

  • Robert Dahmen
    Robert Dahmen Sep 14, 2010

    Ok, one more thing before we open it up. Turn the speakers up to a louder setting with the TV on. Please listen and let me know if you hear anything at all (even the hiss from the speakers, when I say anything, I mean anything at all!). This will let us know if the speakers are receiving any power at all and give us an idea of what to look for when/if we have to go inside the computer.

    After you let me know we will look into fixing the problem inside the TV. It can be long before we have the speakers going so please be prepared. You will have to take the TV off the wall and get it somewhere without any static (static can kill the components from even minimal shocks that you will not feel) Be sure it is off any carpets.

    After we can be sure all connections are stable and

    Let me know about any noise from the speakers.

    Sorry about having a "one answer solution". Remember this can be a number of things so we have to start with the simple things and move into the harder stuff that may not even be necissary if we can narrow the problem down.

  • Robert Dahmen
    Robert Dahmen Sep 14, 2010

    Hey Tula, did you happen to check to see if the speakers are making any noise at all when the sound is turned up??

  • Robert Dahmen
    Robert Dahmen Sep 25, 2010

    Hey Tula

    Just checking to see if you ever got things fixed??

    lewt me know and if you still have any problems

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