Dryer goes on but drum doesn't move - GE DCVH515GF Gas Dryer

Sounds like the drum has fallen off of the support rollers. Will need to open up cabinet to verify

check the belt that goes around the drum to be correctly mounted at the motor area also inspect the rollers that hold and turn the drum

See if you can spin the drum with little resistance or is it really hard to spin?

Hi bford57...
Sounds like your drum rollers need replacement or oiling.
Please rate me

Hi, If you are having problems with your gas dryer not heatingthe most common problem is that the ignitor goes bad. Even though it glowssometimes it is still not working properly. if you dryer is gas check out this gas no heat tip.... If you have an electric dryer, you can have many differentthings that can go wrong causing the dryer not to heat. check outthis electric no heat tip...

heatman101

the belt broke,you can buy a kit with the belt,rollers and pulley,change out everything and you'll be good to go.next time send the model number.good luck.while you have the dryer apart,vac out all the dust and lint and if you have a shop vac put it on blow and blow the motor out and clean out the duct that the lint filter slides into,also if your vent line is a long run remove it from the back of the dryer and blow it out with a leaf blower if you have one.

Most dryers have a belt that goes around the drum attached to a spring pulley and the motor pulley, if the belt breaks. the drum will not spin. and most dryers also have a safety switch in between the door and the dryer, if this switch is bad,will not let the drum turn. most dryers have a vented slot in the rear of the machine at the bottom, if you remove this vent you should be able to see how the motor moves the drum. good luck!

replace the belt and idler pulley as a set sold at any Sears store

I would like by your description you have a obstruction in the blower wheel preventing the motor from turning freely. I would seek to find an item of clothes in the blower wheel preventing the motor from turning.
Thats where I would look, I hope this helps

yes, double check the switch first. it sounds like the motor is not even moving, since the dryer was never used before sometimes there is a "tab" or locking mechanism to keep the tumbler form moving during shipping.