Question about GE WBSR3140DW Top Load Washer
Hi
Thanks
for using FixYa. Usually water not draining at all and not spinning is due to the drain
line that is clogged and/or because of kinked drain hoses that’s attached to
the Drain Pump. In many washers, a small sock or other
piece of clothing can get between the clothes tub and the outer tub that holds
the water. If the clothing gets between the tubs, it may then get into the
drain hose that's attached to the pump--or even into the pump itself. If it's
in the pump, you need to remove the hoses from the pump and pull the item out. To
remove the sock from the outer tub port, open the washer's main access panel
and remove the large-diameter rubber hose that connects the pump to the bottom
of the outer tub. Then, using needle-nose pliers try to grab and remove the
clothing through the port. Sometimes you can't remove the stuck clothing from
below. Then you have to remove the agitator, top of the outer drum shield, and
inner clothes tub. If you think that this isn't easy to do--and you may need
special tools—then you might be happier getting a qualified appliance repair
technician to do the job. If the drain line isn't plugged, the problem may be
with your pump. Even if the pump appears to be turning, the internal impeller
may be broken. If so, you need to replace the pump. Please do accept the
solution if the issue is resolved or post a comment for further
assistance.
Thanks
Rylee
Posted on Sep 13, 2010
Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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goodluck!
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