Question about NorStar M7310 Corded Phone

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Screen says services on, how do I turn it off in order to answer a call and not have the call forwarded to a voicemail?

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  • NorStar Master
  • 860 Answers

Sounds like the night key is on. There should be one key that has the triangle lit, press that button to see if the services are turned off.If not you could try feature #871.

Posted on Sep 13, 2010

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cnavarro
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SOURCE: Forward to voicemail

It depends on what you mean by not set up. Voicemail has specific steps to make it work and it starts with admin access to both the voice mail and phone system. If it is already set up (ie you can call 165 or whatever the VM number is), then what greeting it plays will give you an idea if what needs to be done.

If it plays a general greeting like when you call in from outside, it may be that you just need to add the mailbox for your extension. If it doesn't answer at all, then it's probalby time to call an installer.

Carl

Posted on Aug 27, 2008

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1 Answer

Mobile phone Nokia 311 - Call forwarding is get activated want to deactivate but not able to do.


Hi Shailesh,
I have steps below on how to turn it on and since your concern is to turn it off please do the vice versa. Hope it helps.
Forward calls to your voicemail or another phone number Your phone is ringing, but you can't answer? Let the call go to your
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1. Select settings > calls > call forwarding.
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if out of reach - Forward when the phone is switched off or out of
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if not available - Forward when busy, when not answered, when the
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You may download a copy of the manual at http://www.home-electronics.net/ge/pc/IB/29490GE2_IB.pdf.

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Call forwarding is a service provided by your telephone company. With many systems, dial * 7 2, wait for a second dial tone, then dial the number to forward to. Answer that other phone to confirm. Dial * 7 3 to cancel. If these instructions don't work then contact your telephone company for their instructions regarding call forwarding.

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Do you have voicemail or an answering machine? This is usually a sign that another device (fax, answering machine or voicemail service) is set to answer the call after 4 rings. You will need to lengthen to number of rings before the service/device in question picks up. (The method to reset this will depend on the service/device that is picking up.) Another possibility is a call forwarding service that is enabled at 4 rings.

I hope this helps. Please write back with details on the device that could be picking up for details on setting the number of rings. If you have voicemail or call forwarding, check with your telephone service provider to lengthen the number of rings before the service kicks in. (There are too many for me to know all of the providers instructions.)

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1 Answer

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Press
Dial 50(forwarding program number) on the keypad
Press or
Dial one of the following single digits for the condition you want
0-off
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2-All calls forwarded
3-Busy calls forwarded
4-No answer calls forwarded
5-Busy/No answer calls forwarded
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Press or
Lift handset or press to end

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Sounds like you need to set the call forward no answer to the VM pilot DN for the set with the new mailbox.

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There is also a setting for What extension to forward to..
Terminals and sets, forward busy and fwd no answer.

Forward on busy is no set correctly.

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You need to contact your service provider to have them extend the ringtime. This can be done, up to 30 seconds.

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