My son borrowed the printer. Whilst he was moving it he said that something at the back of the printer came out. He then slid it back. Now the printer will not feed the paper through or feeds through many sheets followed by the red light and a warning message to say the paper is not loaded properly.
Could he have misaligned some part of the mechanism?
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Well what I suspect has happened is that something has fallen into the sheet feeder. When you pull the paper back out you will see on the leading edge of the paper a "Nick/crease". Offer this back up to the sheet feeder and you will now be able to see where in the sheet feeder the obstruction is. Whatever it is will have fallen way down into the machine. Unfolder a large paper clip and bend the end 90 degrees to the rest of the clip (an L shape). See if you can get the paperclip down into the sheet feeder and hopfully dislodge the obstruction. Remove the inks and printhead and turn the machine upside down and give it a good shake. Hopefully the obstruction will fall out. if no joy then you are stuffed as you MUST not seperate the sheet feeder from the main body as there is an alignment procedure. Failure to do this will result in shredded gears!!. Hopefully you wont have to do this. If not then repost your problem and i will try and take you further. Good luck
There are two feeders on this MP730. There is the sheet feeder on top and there is the paper feeder on the back. You can have problems with both.
The sheet feeder on top.
If the problem is things go through somewhat sideways, and if this is the problem, stuff some postit notes between the back grey thing and the feeder tray to eliminate this problem. Add or subtract to the wad to make it right.
If the problem is it does not grip the sheet, what I used to do is to help it through by one sheet at a time, painful. I got frustrated with this so for scanning, I have a Snap Scan 1500, which is faster and better.
The paper feeder.
A small piece of paper left in the paper infeed path can cause a major problem. You cannot have anything in the paper path that will skew the paper, so you must get any little bit of restriction out of there.
As the printer gets older, you will have to produce your own guides to prevent this skewing, as the guides on the printer do not do this well. I use clamps and wooden guides to keep things in line.
This is caused by an option on the printer not be seated correctly or there's a prob. with 2000-sheet feeder option.
Reset power or power the printer off and on.
If this does not resolve the error:
Power the printer off.
Reseat all of the paper feed options on the printer:
Remove all optional drawer options, like a tray 2 or tray 3 drawer, and reposition them from the bottom up.
Reseat the printer on top of the duplex option, if one is installed.
Reseat other options such as the envelope feeder or additional output bins.
2000-sheet feeder option? See below:
Explanation of the Issue
A cable can come loose inside the 2000-sheet feeder option and cause one of the following three conditions to occur:
The printer displays a 982.xx error. NOTE: The .xx extension can be any number.
The printer displays a 990.xx error. NOTE: The .xx extension can be any number.
The printer does not recognize the 2000-sheet feeder option installed.
The issue is with a toroid on one of the cables (see the blue/black wire cable highlighted in the image below). When the 2000-sheet feeder option is moved, the toroid can pull the cable loose, causing an error. NOTE: This toroid was removed in later versions of the 2000-sheet feeder.
Can you provide a little more information. Is the printer green power light on but neither of the red lights. Does the printer just sit there doing nothing, or does it go through the motions of printing and produce a blank sheet. If it does nothing, can you check the print queue (double click the printer icon). If there are a mass of jobs waiting (all the times you've attempted to print something), right click and select cancel all jobs. When the print list is clear, right click the printer icon and select properties. Now click on test print. If nothing happens as before, cancel this job also. Then go to control panel and uninstall the Epson printer software (the "driver"). Reboot and reinstall the printer driver. Report back if it's still not behaving.
Turn the printer off and open the access cover. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.) Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.) Watch the paper as it feeds through and try to determine where the jam is occurring. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6. If not, there is probably a feed motor or a gear problem and the printer may require service.
If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
If the paper is lodged too far into the printer and can't be removed: Press the power button to turn the printer off. Pull firmly on the paper to remove it. If you can't reach the paper because it is too far in, raise the front cover and remove the paper from the front of the printer. Close the front cover. Press the power button to turn the printer back on. Resend your document to print.
Ensure that: The paper is a recommended paper for inkjet printers. You do not force the paper down into the printer when you load it. For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder. The printer is on a flat, level surface. The left paper guide is against the side of the paper. You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. The left paper guide does not cause the paper to bend in the sheet feeder. Your printer feeds regular paper as expected. If regular paper feeds without causing problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes. Envelopes or the appropriate specialty papers are selected in the printer driver. You are using a paper or envelope size supported by your printer.