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I just purchased a hp deskjet f4480 all in one printer/scanner day before yesterday I have spent the last two days trying to scan photos, with no success. It will print fine, but when I try to scan, it goes through all the motions, but it is not in the folder where it is supposed to be. I have went through all of the automated help sites to no avail.I did get an error message 8, [ (0, 3,-2147467259) ] I went through the solutions suggested but it did not solve the problem. I have uninstalled and reinstalled the software, and bought a new cable to computer cable. I really need to use the scanner for a project, and now I am way behind. I could take it back and get a differnt printer (not hp) I thought I would try to get help here before I go through that hassle.

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HP is aware of the problem and has made a solution available here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01960605&lc=en&dlc=en&cc=us&lang=en&product=3742086

Posted on Sep 14, 2010

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If you do not have HP solution Centre, click on the link below, Choose the correct O/S first.Download the Utility and software. and install.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3742086&lc=en&cc=us&dlc=en&lang=en&cc=us&submit=Go%20%BB

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