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I can get water from my door but no ice. the arm keeps going up/down every 20 min or so, but the water does not fill the tray. cubes were smallish/sometimes hollow before this happened should i check for ice plug somewhere? how?

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In the back of the refrigerator near the bottom there is a double electric valve that supplies the water to the water dispenser and to the ice maker. Replace this valve assembly and it should solve your problem.

Posted on May 15, 2008

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Freezer wont make ice cubes


This is not difficult to troubleshoot.
  • When the arm is up the ice maker is off
  • When the bucket is full the arm is up the maker is off.
  • If the ice maker has a on/off button in off the ice maker is off
  • If the ice maker internal heater fails the cubes will not release and the white plastic ejector arms will be rotated CCW and pressing against the ice in the tray, Normal position for ejector arms is vertical.
  • If water solenoid has failed or water supply not available the ice maker will cycle. The ice tray will be empty,(hard to see if ice tray is empty). Check and replace water fill solenoid.
  • If ice in tray and ejector arms vertical several possibilities.
    • Freezer not cold enough to trip thermostat in ice maker to initiate release cycle.
    • Check freezer temperature <10 Fahrenheit thermostat in ice maker failure
    • Ice maker motor failure,
    • Internal ice maker electrical connections rotary switch failure,
    The best way to check the operation is to manually lock the arm up into the off retention position. Wait a minimum of one hour. Open door and release arm down. Observe the operation of the ice maker. Is after a minute or so the ejector arm does not rotate then it is likely the ice maker has failed internally. If the ejector turns and no ice than you can assume either the water supply is off external from the refrigerator or more likely the water solenoid located behind the bottom back cover has failed. It is also possible that the hose that connects the solenoid to the ice maker has frozen right where it enters the freezer just above the ice maker. You should see ice built up at the entrance where the water fills the tray if this has occurred.


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1 Answer

Ice maker not getting water on new refrigerator


Check if the unit has a cold water dispenser that it will fill a cup. If so than problem is with Ice Maker. If not than problem is with water supply to unit.
If water to machine works make sure that the arm on the ice maker is in the down position. If it is up it will disable the ice making unit. Cycle the am a few times to insure that the switch connected to the arm has not gotten stuck in the off position.

On some ice makers there is a separate switch to disable the Ice maker usually right on the ice-maker not easily missed.

It is possible that the water feed tube into the Ice Maker has become frozen where it enters into the back of the freezer at the top. You can look through to see where the water fills into the cube tray. If ice is present it would be an indication that the feed tube has become frozen If suspected the safest way to fix would be to turn off the unit and allow for a manual defrost.

Next check the operation of the ice maker. Locate the arm in the up position prohibiting the ice maker from cycling. Wait three hours or more. Open freezer door and return the arm into the down position. After a few minutes you should observe the ice fingers rotating to release the cubes into the tray. If the fingers do not rotate I would suspect the ice maker or the connecting electrical circuit. Remember after dropping the arm the Ice Maker has to warm up to melt the ice cubes from the tray before the fingers are told to rotate,

If the fingers rotate then I would expect that the water supply solenoid has failed inside of the unit near to the location the the water supply is made. Replacing this part needs to be done by a qualified experienced technician.

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1 Answer

Icemaker arm that sweeps ice from freezing tray hangs up on an ice cube at the end where the water inlet cup is located. Arm cannot continue to sweep ice out of freezing tray.


It sounds like the "freezing" tray may be over filling. If this is the case, replacing the water fill solenoid valve may fix the problem. Another possibility is the ice maker is not seated in its mounting screws properly and the water level is higher at one end than the other.

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1 Answer

Ice cube ejector bar keeps freezing preventing ice from ejecting to tray


Hi,

Replace your water valve part # WR57x10032, from what you have listed above you have a bleeding water valve allow water to enter the ice maker mold. The valve is not closing completely. This part show fix this issue for you.

Good Luck

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1 Answer

Kenmore 795.5102 will not make ice


The problem is the ice maker, the modular head of the ice maker has broken, hence the clicking sound and the raised arm stuck up. You will need to have an accurate model number and contact a local parts distributor for a new ice maker. It is a simple repair usually only 2-3 screws.

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1 Answer

The ice maker does not make ice anymore checked the arm was in correct position


Hello, well i would check the water line that actually fills the ice cube tray, many times these can freeze up and not allow any water into the tray. Second i would check to see if it is actually cycling, This can be done by pushing in the door switch and see if the little fingers in the tray are rotating. good luck

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1 Answer

The Ice maker has stopped working.


There are usually 2 small solenoid valves that are used to control water. Both are generally installed at the rear close to the bottom of the fridge. One of the solenoids controls the water flow for drinks and the other is to control water flow to the ice maker. You can determine which is which by tracing the water supply tubes from the freezer compartment to the solenoid or by process of elimination. The latter method requires that you feel for movement (clicking) or heat on the water dispenser solenoid while someone starts to fill a glass with water from the fridge.

Before going any further, make sure that the ice cube detection arm in the freezer is not up. Gently push the arm down if it is. When ice cubes are ready, the ice maker turns on a small heater to break the bond of the ice cubes to the cube mold. The arm is lifted up and out of the way. Then the mechanical fingers wipe or push on the cubes to dislodge them from the ice cube mold and they fall into the container. The arm is then lowered again and rests on top of the ice collected in the container. The position of the arm when resting on the ice cubes determines whether or not any more ice cubes are made.

If the arm is hanging down, then ice cube production should be on. The problem may be either a faulty solenoid valve (mentioned above), switch in the ice maker assembly - the detection arm in particular or wiring between.

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Put some water in the ice mold is what I would try. wait and see if the ice maker harvest a batch. If it does drop a batch but no more then the water valve is probably shot. The ice maker itself controls the water. It does this by filling the ice mold for 7.5 seconds. Here is your Ice maker repair manual and some repair photos along with a pictorial which snows how to check the water valve.
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Unplug the ice maker from the fridge. You will see the plug by following the wired coming from the ice maker. Leave it sit for 20 mins. Plug it back in and hold the green ice cube size button in and watch for the ejector fingers begin to move. If they move they will go around to about 11 o'clock or so and the water should come on filling the tray. If any of these things don't happen, you have a bad ice maker.

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