Question about HP Photosmart 2575 All-In-One InkJet Printer

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Cartige jam when i print my document in jpeg format in color print my hp printer not sopported, then the printer shows carttige jam and again and shows cartige jam. then i turn off my computer and also printer. But printer shows same alert. what can i do? and also the printer was not sapported 300dpi, the printer sapported 72dpi.

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First try printing a smaller JPG taken from a source you know reliable, you may be running into a memory issue or the JPG files your trying to print may be corrupted, modified, or even have additional code appended to them..

Then, if that doesn't work....

  1. Unhook the printer
  2. Uninstall the software, drivers, and make sure that the instance does not show in the control panel.
  3. Restart the computer
  4. Try setting up the software first, it should prompt you when to attach the printer.
  5. If using USB you will need to attach the printer to a different USB port.
  6. Print a small test JPG.

Posted on Jul 31, 2008

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